[SOLVED] Win7 Pro x64: Two Years of Error 80073701

khl · Dec 10, 2019

I run Win 7 Pro x64. For about two years now, ever since KB4054518, I have been unable to install the Monthly Quality Roll-Ups, always getting error 80073701. Since MS is about to drop support for Win 7, it's time to resolve this, and I'd be grateful for your help.

Attached are CBS.zip:

CBS.zip

And the SFCFix log:

SFCFix.txt

Again, many thanks for any assistance possible.

Sysnative Windows Update · Dec 10, 2019

Hello and welcome!

This is going to be a multi-step fix.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFCFix.zip

Afterwards, run System Update Readiness Tool again and attach CheckSUR.log.

Thank you.

khl · Dec 10, 2019

Thank you. Here are the files:

SFCFix.txt
CheckSUR.log
CheckSUR.persist.log

Sysnative Windows Update · Dec 10, 2019

Thank you.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFCFix.zip

Afterwards, run System Update Readiness Tool again and attach CheckSUR.log.

khl · Dec 10, 2019

Thank you again. Here are the files.

SFCFix.txt

CheckSUR.log

Sysnative Windows Update · Dec 10, 2019

Please retry updates and attach CBS.log if any fail.

khl · Dec 10, 2019

Unfortunately, WU failed again on the Monthly Quality Roll-Up, with error 80073701. Here's the CBS log:

CBS.log

Sysnative Windows Update · Dec 10, 2019

Please export your CBS folder.

khl · Dec 10, 2019

Here's the file:

CBS.zip

(I also ran sfc /scannow and there were no errors.)

Sysnative Windows Update · Dec 10, 2019

Thanks.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4038777 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

khl · Dec 10, 2019

Here we go:

SearchReg.txt

Sysnative Windows Update · Dec 10, 2019

Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Reboot and retry the updates again. If they fail, attach CBS.log.

khl · Dec 10, 2019

Everything's fixed! Many thanks: I'm very happy.

Sysnative Windows Update · Dec 10, 2019

Thank you for letting me know!

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[SOLVED] Win7 Pro x64: Two Years of Error 80073701

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