[SOLVED] Win7 Pro SP1 x64, KB2952664 & KB4284826 failed to install, error 80073701

B

beegoist

Active member
Joined
Jun 15, 2018
Posts
32
Hello! Askin for your help, please!

1. scf /scannow - no any violations
2. SURT/DISM Scan - it took about two hours to install Windows6.1-KB947821-v34-x64
3. SFCFix.txt
Read More:

4. CBS Folder: zipansion.com/1Yy1E OR dropmefiles.com/yv9OL


Any help is greatly appreciated. Tnx!
 
Hi,

I would like to see the SUR log please C:\Windows\Logs\CBS\CheckSUR.log

Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.

Please don't post links for shortened URLs to make money! and/or that show Ads!
 
Hi, SleepyDude!
There is no file CheckSUR.log at this folder.
So, I repited step 2 & 3 (SURT/DISM Scan & SFCFix.exe)

CheckSUR & new SFCFix attached.

Thank you for your assistance!
 

Attachments

Hi,

You have a big number of corrupted/missing files!


SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file Beegoist.zip and save this to your Desktop
  • On your Desktop, make sure you have the two files:
    myjIXnC.png
    SFCFix.exe and
    sfpcJCen14An3ndjNGCI7mByhjHJud.png
    Beegoist.zip
  • Drag the file Beegoist.zip onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post
 
SFCFix.txt log
Read More:
 
Hi,

Thanks for the log, lets run SUR to fix the files and see if more errors are reported...


System Update Readiness Tool (SUR)
  • Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
  • Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
  • Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
    Note:     If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.

P.S.: If you already have a copy of the SUR tool, use it there is no need to download again.
 
Hi,

Thanks for the log.

Force Windows to search for updates and post the list of updates offered to install please.
 
Hi!

Important:
2018-06 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4284826)
Update for Windows 7 for x64-based Systems (KB2952664)
Optional:
Update for Windows 7 for x64-based Systems (KB2592687)

Tnx for your help!
 
Hi,

Select only the KB2592687 to install, after the installation failed locate the log c:\Windows\logs\cbs\CBS.log copy the file to the Desktop, Zip it and attach to your post.

Note: If the file is too big to attach please upload it to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.
 
After I send you CBS.log it became at least twice bigger in 1-2 minutes. Now it's almoust 400Mb O_O
 
Hi,

Thanks for the update. I see some errors on the log that I want to address...

Install Update using Dism
  1. Please download KB4015549 http://download.windowsupdate.com/c..._59cf25073f2e8615b01d9719a0a2e2a0a9a92937.msu save the file to c:\windows\temp
  2. change the name of the update file to a smaller name windows6.1-KB4015549-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand windows6.1-KB4015549-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\windows6.1-KB4015549-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.
 
The operation completed successfully, but without Restart request, log below:

Read More:


Restarted manually.
 
Hi,

Try to install the KB2592687 again and collect the CBS.log if it fails.
 
Hi,

Yep we have another one to reinstall...



Install Update using Dism
  1. Please download KB4019264 http://download.windowsupdate.com/c..._c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu save the file to c:\windows\temp
  2. change the name of the update file to a smaller name windows6.1-KB4019264-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand windows6.1-KB4019264-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\windows6.1-KB4019264-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.

If this worked without errors then try to install the KB2592687 again and attach the new CBS.log in case of error.
 
Ok, same deal...


Install Update using Dism
  1. Please download KB4022719 http://download.windowsupdate.com/c..._127dc7228b2d9278db81121a92471feda59461bb.msu save the file to c:\windows\temp
  2. change the name of the update file to a smaller name windows6.1-KB4022719-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand windows6.1-KB4022719-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\windows6.1-KB4022719-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.
 
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