[SOLVED] Win7 BSOD problems

P

pmljr

Member
Joined
Apr 19, 2015
Posts
6
Location
Connecticut
I am experiencing BSOD's on my Win 7 desktop system. This system was running for years on Win XP but I recently replaced the HDD and did a clean install of Win 7 64 bit. It seems that the BSOD's happen when I am in chrome streaming videos, but they appear to also happen when I am logged off. I have several very similar systems in which I loaded Win 7 at the same time and the others are running without any issue. I have attached the Perfmon System Health Report and the SysnativefileCollection App output.

OS - Windows 7 Home Premium x64
Original OS was Win XP, but was installed ny me when I but the PC from parts
Win 7 OS an OEM version
Age of system (hardware) - 4 years, but HDD is new
Age of OS installation - Win 7 was installed about 4 months ago

CPU - AMD Phenom II X4 920
Video Card - Integrated ATI Radeon HD 4200 GPU
MotherBoard - ASUS M4A785-M
Power Supply - Diablotek 450 Watt ATX

System Manufacturer - None - homebuilt PC
Exact model number - None - homebuilt PC
Desktop

Any help would be greatly appreciated.
 

Attachments

I'll take a look later when I get home from work if I get a chance, but it looks like to me this is AVG's fault without going in-depth.
 
Thank you. I am new to this forum and frankly didn't realize there were such things for Windows. Most of my debugging is on Linux systems and I took it for granted I was stuck when it came to windows. I used to really know my way around back in the DOS and 3.1 days and even was adept with Win 95, but I didn't keep up. Anyway I want to say you guys are providing a great service and I appreciate your time.

An update: I ran verifier without a crash. I only ran it on 3rd party drivers without result. I also watched the tutorial on how to diagnose these things and I am impressed. Not sure what was in those files I attached yesterday, but I had another crash today and have attached the dump file. It seems to say there was a memory fault and it also says Win7 Driver Fault. And it says the process involved was svchost.exe. But I can't tell where to go next. Still think AVG may be culprit? I have had very good luck with AVtg obver the years, but will change if that is the best bet.
 

Attachments

Re: Win7 BSOD problems getting worse - occurring daily now

I am having BSOD's every day now. I cannot see a pattern. I uninstalled AVG completely and my system crashed within an hour. I am trying to do this on my own, but I am having trouble figuring out how to isolate the problem. Any ideas would be greatly appreciated.
 
Your latest zip is corrupt, or the dumps are. Either way, nothing I can look at.

Enable verifier, get a crash, and show it to me.
 
I haven't yet gotten a crash with verifier running, but I had multiple bug checks without verifier running and they seem to be consistent in that there is always only NT drivers in the stack. Also it usually seems to be memory related - I know this isn't a smoking gun - but it was enough to make me suspicious. I had previously run the Windows Memory diagnostic and had no faults, so I had dismissed this as a possibility, but tonight I ran a memory test "Memtest86+" by booting from a USB stick and had >245 errors in the first 40% of the first pass of the test. The test was found here https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html.

My question is this: if I'm having this many errors, is that enough to blame the memory? If the answer is yes, I'm going to replace both banks (2GB each) because the memory is at least 4 years old and I want the banks the same age from the same vendor.

If this test is not conclusive I will keep working on getting a BSOD with verifier and post it as soon as I can.

Thanks again for the help.
 
One error is enough to blame the RAM, so yes, your RAM is the problem.

Good troubleshooting, by the way. Not often I see OP's go out and do things on their own.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top