[SOLVED] Win7/64 update error 800B0100 and 8024200D

[Robo]

Hi guys,
I came across this forum while doing a search for two error codes I'm receiving while trying to do Win updates. This system is Win 7 / 64 professional and I've tried many of the MS suggestions, sfc scan, Windows readiness tools. Clearing out the Winupdate cache folder. No luck so far, still getting these two codes - 800B0100 and 8024200D - I've also attached the log file to this thread.

Thanks -

 

[BrianDrab]

Hi Robo. Welcome to Sysnative. I'm reviewing your information now and will be back shortly.

 

[BrianDrab]

Let's give the following a shot.

Step#1 - Fix/Replace Corrupt/Missing Files
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it.
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
   
6. Open the Packages folder and copy the files into the following folder (if there are any files). If the Packages folder doesn't exist within Servicing you will need to create it.
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
7. Run the System Update Readiness Tool (SURT) again.
8. When the SURT finishes installing, zip up and attach the following file to your next post.
   C:\Windows\Logs\CBS\CheckSUR.persist.log

 

[Robo]

Brian - Thanks for the quick reply, attach is the log files after your instructions.

 

[BrianDrab]

When you try Windows Update now is there anything failing besides KB2952664?

 

[Robo]

Same errors still

 

[BrianDrab]

Please zip up and attach the C:\Windows\WindowsUpdate.log

Thank you.

 

[Robo]

WinUpdate logs attached

 

[BrianDrab]

Thanks. Can you manually download and install the following update and let me know if it was successful or not? Thanks.

Security Update for Windows 7 for x64-based Systems (KB2871997)

 

[Robo]

KB2871997 successfully installed, so just download them individually and install, rather than depend on Windows Update?

 

[Robo]

Ok, I just did the same for kb2931356 and successfully installed it, thanks Brian for your help. This can be marked as resolved!!!!!

 

[BrianDrab]

No problem. Glad we could help!