[SOLVED] win7 64 bit updates install issue - 0x800b0100 0x800F0900 error

G

gezmond

Member
Joined
Aug 19, 2015
Posts
5
Been having major issues with 5 updates

KB2973201
KB2993651
KB3019215
KB3076949
KB3078601

Have tried running the fixit tool, installing the updates individually by downloading them directly and also running KB947821 and still no joy

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-19 18:06:53.021
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 14
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-19 18:12:46.310
----------------------EOF-----------------------

CBS logs to follow
 
Hi gezmond :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Thanks Aura

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18741
2015-08-19 14:03

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_22076096fe985a07.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_22076096fe985a07
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_17264079b11c78fb.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_17264079b11c78fb
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_17b2b644ca37980c.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_17b2b644ca37980c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_217aeacbe57d3af6.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_217aeacbe57d3af6

Summary:
Seconds executed: 964
Found 14 errors
CSI Manifest All Zeros Total count: 4
CBS MUM Corrupt Total count: 5
CBS Catalog Corrupt Total count: 5

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_22076096fe985a07.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_17264079b11c78fb.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_17b2b644ca37980c.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_217aeacbe57d3af6.manifest
servicing\packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat
 
Good, follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
View attachment Packs.zip
 
Thanks again Aura!

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-08-19 19:53

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_2_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3070102_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3070102~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_22076096fe985a07.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_22076096fe985a07
(fix) CSI Manifest All Zeros CSI File Replaced File: wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_22076096fe985a07.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_17264079b11c78fb.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_17264079b11c78fb
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_17264079b11c78fb.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_17b2b644ca37980c.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_17b2b644ca37980c
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23109_none_17b2b644ca37980c.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_217aeacbe57d3af6.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_217aeacbe57d3af6
(fix) CSI Manifest All Zeros CSI File Replaced File: wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18906_none_217aeacbe57d3af6.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab

Summary:
Seconds executed: 1371
Found 9 errors
Fixed 9 errors
CSI Manifest All Zeros Total count: 4
Fixed: CSI Manifest All Zeros. Total count: 4
CBS MUM Corrupt Total count: 5
Fixed: CBS MUM Corrupt. Total count: 5
Fixed: CBS Paired File. Total count: 5
 
Good, all the files were successfully replaced. Let's do a SFC scan to make sure there's nothing else to care of on this side.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
The SFC scan returned a clean log. Can you try to install the updates now?
 
No problem gezmond, you're welcome :)
 
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