[SOLVED] Win2012 R2 Standard Update no Apply the "KB5031419"

R

recbr9

Well-known member
Joined
Jul 8, 2023
Posts
59
Hello all.

I have an Windows Server 2012 R2 Standard X64.

I tryed to install the "KB5031419" by the Windows Update with no success.

I alread make the manual download of this "KB5031419", but when I restat the Windows the "KB5031419" always apears as a pendency to install.

I alread stop the Windows Update services, cleaned the "Software Distribution" folder and delete the "WindowsUpdate.log" file, but always apears as a pendency to install.

I alread make the DISM options, with no success.

Any help?

Regards.

1703010728573.png
 
Hello and welcome,

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
The log is clean.
Restart the machine.
Try to install KB5031419 only again.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
I did.

First I stoped the Windows Update Service.

Delete the CBS.log file.

Restart the computer.

Try again to install the KB5031419.

Same problem, the KB apears to install again.

CBS attached.

Regards.

1703184894834.png
 

Attachments

  • new CBS.zip
    new CBS.zip
    3.8 MB · Views: 1
  • 1703184875986.png
    1703184875986.png
    98.9 KB · Views: 1
Delete the CBS.log file.
Click to expand...
Please don't delete any log files. They may contain important information for tracing the problem.

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
 
The requested file C:\Windows\INF\setupapi.dev.log is not in the attachments. Please attach this file only.
 
Perform only the instructions below.

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy and paste the following line and press enter.
md C:\Windows\System32\DriverStore\FileRepository\wvmbusr.inf_amd64_4c83e6df3fbd8af1

Next, copy and paste the following line and press enter.
pnputil -a c:\windows\WinSxS\amd64_wvmbusr.inf_31bf3856ad364e35_6.3.9600.20512_none_1715e856aa9489bf\wvmbusr.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.

Report the result.
 
PeterJ said:
Perform only the instructions below.

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy and paste the following line and press enter.
md C:\Windows\System32\DriverStore\FileRepository\wvmbusr.inf_amd64_4c83e6df3fbd8af1

Next, copy and paste the following line and press enter.
pnputil -a c:\windows\WinSxS\amd64_wvmbusr.inf_31bf3856ad364e35_6.3.9600.20512_none_1715e856aa9489bf\wvmbusr.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.

Report the result.
Click to expand...
Hello @PeterJ.

The result.

Processing information: wvmbusr.inf
Adding driver package failed: The INF style is different from what was required
isitado.

Total attempts: 1
Number of successful imports: 0


C:\Windows\system32>

1703592129466.png

Regards.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

PeterJ said:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Attach the logfile Fixlog.txt to your next reply.
Click to expand...
Hello PeterJ.

Attached the Fixlog.txt.

Regards
 

Attachments

FRST Scan:
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

PeterJ said:
FRST Scan:
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
Click to expand...
Happy new year @PeterJ.

Attached the log.

Regards.
 

Attachments

Best wishes for 2024.
Please don't paste my message into yours. Its not needed.

FRST Scan:
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

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