Hi! Can I please ask some more advice on this (and sorry for the delay -- work got in the way).
The installation assistant never got past 99%. I let it run about three days. After that didn't stop, I rebooted and tried it again, and it stuck again at 99%. I also tried using Win11_23H2_English_x64 (thinking I'd mount as a drive and do an upgrade in place). That did not work either, it got stuck on "Making sure you're ready to install" and it never even reached the page where it prompts me to ask what type of install I want.
I redid steps 1-4 and attached the logs below. Thanks for any thoughts!
Step #1 - Run SFC Scan
C:\Windows\System32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
Step #2 - Run SURT/DISM
Failed with error (log attached)
C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.22621.1
Image Version: 10.0.22621.2428
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Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
C:\Windows\System32>
Step #3 - Run ComponentsScanner
done - txt file attached
Step #4 - Export CBS Folder
done - CBS export attached
Thank you again for your time