[Win10v1703Build15063 x64] Constant and several different types of BSOD's

T

tibernero

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Joined
Apr 27, 2017
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33
Hey guys. I was at the Windows update subforum here and got some great help from BrianDrab. He helped me with my initial issues. Here's that thread: https://www.sysnative.com/forums/wi...rvice-exception-bsod-sfc-dism-didnt-work.html

However, the past two days I've had an excessive amount of blue screens that varied in source it seems.

I initially used Snappy Driver to install some new drivers that it said were newer after suffering the first two blue screens since I was helped in the other thread. I haven't rolled back those changes yet.

I then used CCleaner to see if it would help, I got two blue screens in quick succession. From there I rolled back the registry entries I deleted.

I linked the easy view of all the blue screens I've had in the past month down below, and attached the descriptive text file of the issues to the post.

I'll also attach DxDiag to the post.

I'd appreciate any and all help I can get, I'm at my wits end!

EDIT: Just had another blue screen, I'm updating the code and blue screen txt file.
Code: 
051817-6953-01.dmp    5/18/2017 9:20:10 AM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`0e2960e3    00000000`00000002    00000000`00000001    fffff802`762bbf3c    ntoskrnl.exe    ntoskrnl.exe+16c310    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.296 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16c310                    C:\WINDOWS\Minidump\051817-6953-01.dmp    4    15    15063    683,964    5/18/2017 9:20:51 AM    051817-6406-01.dmp    5/18/2017 9:03:23 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff80f`5ac4e345    ffffd981`b6b6ed08    ffffd981`b6b6e540    dxgkrnl.sys    dxgkrnl.sys+ae345    DirectX Graphics Kernel    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.296 (WinBuild.160101.0800)    x64    dxgkrnl.sys+ae345                    C:\WINDOWS\Minidump\051817-6406-01.dmp    4    15    15063    683,892    5/18/2017 9:04:05 AM    
051817-15718-01.dmp    5/18/2017 8:44:04 AM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    ffff8102`080f4888    00000000`00000002    00000000`00000000    fffff802`0805d917    Wdf01000.sys    Wdf01000.sys+d917    Kernel Mode Driver Framework Runtime    Microsoft® Windows® Operating System    Microsoft Corporation    1.21.15063.0 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16c310                    C:\WINDOWS\Minidump\051817-15718-01.dmp    4    15    15063    684,348    5/18/2017 8:44:57 AM    
051817-12031-01.dmp    5/18/2017 7:37:56 AM    BAD_SYSTEM_CONFIG_INFO    0x00000074    00000000`00000002    ffffdf00`a83899f0    00000000`00000002    ffffffff`c0000102    ntoskrnl.exe    ntoskrnl.exe+16c310    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.296 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16c310                    C:\WINDOWS\Minidump\051817-12031-01.dmp    4    15    15063    314,388    5/18/2017 7:54:20 AM    
051817-6296-01.dmp    5/18/2017 4:48:59 AM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff80f`74ea9e9c    00000000`00000010    fffff80f`74ea9e9c    00000000`00000002    athw10x.sys    athw10x.sys+31b290    Qualcomm Atheros Extensible Wireless LAN device driver    Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter    Qualcomm Atheros Communications, Inc.    10.0.0.351    x64    ntoskrnl.exe+16c310                    C:\WINDOWS\Minidump\051817-6296-01.dmp    4    15    15063    683,828    5/18/2017 4:49:41 AM    
051717-6234-01.dmp    5/17/2017 11:53:07 PM    PFN_LIST_CORRUPT    0x0000004e    00000000`00000002    00000000`00311f0c    00000000`0046efff    00000000`00000001    ntoskrnl.exe    ntoskrnl.exe+16c310    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.296 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16c310                    C:\WINDOWS\Minidump\051717-6234-01.dmp    4    15    15063    544,148    5/17/2017 11:53:46 PM    
050917-6734-01.dmp    5/9/2017 4:23:46 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000043    00000000`00000002    00000000`00000001    fffff803`7df28189    dxgmms2.sys    dxgmms2.sys+8189    DirectX Graphics MMS    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.250 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16bfd0                    C:\WINDOWS\Minidump\050917-6734-01.dmp    4    15    15063    684,460    5/9/2017 4:24:30 PM    
050217-6156-01.dmp    5/2/2017 9:04:42 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000000    00000000`00000002    00000000`00000000    fffff80b`abd89d50    USBXHCI.SYS    USBXHCI.SYS+29d50    USB XHCI Driver    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.0 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16bfd0                    C:\WINDOWS\Minidump\050217-6156-01.dmp    4    15    15063    723,460    5/2/2017 9:05:23 PM    
042717-6296-01.dmp    4/27/2017 7:53:57 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff803`41675ad9    ffffc501`552ada20    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+16bfd0    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.296 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16bfd0                    C:\WINDOWS\Minidump\042717-6296-01.dmp    4    15    15063    684,380    4/27/2017 7:54:34 PM    
042717-7375-01.dmp    4/27/2017 7:47:56 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff802`ff08227f    ffffa781`2fef4c40    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+16bfd0    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.15063.296 (WinBuild.160101.0800)    x64    ntoskrnl.exe+16bfd0                    C:\WINDOWS\Minidump\042717-7375-01.dmp    4    15    15063    683,964    4/27/2017 7:48:37 PM    
051817-7281-01.dmp	5/18/2017 9:51:30 AM	APC_INDEX_MISMATCH	0x00000001	00007ff8`c1505a74	00000000`00000000	00000000`0000ffff	ffff8181`1c564b00	ntoskrnl.exe	ntoskrnl.exe+16c310	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	10.0.15063.296 (WinBuild.160101.0800)	x64	ntoskrnl.exe+16c310					C:\WINDOWS\Minidump\051817-7281-01.dmp	4	15	15063	485,924	5/18/2017 9:52:12 AM

 

Attachments

So I just system restored to before I updated my drivers with Snappy Drivers. All the BSOD's before 5/18/2017 at 12am are not due to Snappy Driver or CCleaner, if they caused them at all.

I don't know if this matters, but when I try to use the Intel Driver Update Utility, it tells me no drivers are detected for my product and that there aren't any available drivers for download.
 
Hi tibernero. :welcome:

  • Please provide answers for (answer the best that you can):
    • System Manufacturer?
    • Laptop or Desktop?
    • Exact model number (if laptop, check label on bottom)
    • OS ? (Windows 10, 8.1, 8, 7, Vista)
    • x86 (32bit) or x64 (64bit)?
    • Service pack?
    • What was original installed OS on system?
    • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    • Age of system? (hardware)
    • Age of OS installation?
    • Have you re-installed the OS?
    • CPU
    • RAM (brand, model, which slots are you using?)
    • Video Card
    • MotherBoard - (if NOT a laptop)
    • Power Supply - brand & wattage (if laptop, skip this one)
    • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
    • Are you using proxy, vpn, ipfilters or similar software?
    • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
    • Are you currently under/overclocking? Are there overclocking software installed on your system?

  • Retrieve System Information, using speccy
    1. Download Speccy portable - current version 1.30.730 (click), unzip/decompress it and put it on your desktop.
    2. When the program opens, it will retrieve some information regarding your system.
    3. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message.
      (Or generate a log in your pc, if you prefer to not publish the snapshot for some reason)
    4. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
      (Or upload here the generated log, in case you didn't publish the snapshot)


  • Facultative System information log (if previous point fails for some obscure reason)
    The following command should generate a log, named MsInfo.nfo, on your desktop, after some time (few seconds or minutes).
    Upload it here when windows finished its creation.
    It obviously should be run from an elevated command prompt:
    Code: 
    msinfo32 /nfo msinfo32 /nfo "%userprofile%\desktop\MsInfo.nfo"
 
  • Please provide answers for (answer the best that you can):
    • System Manufacturer?
      Personal build.
    • Laptop or Desktop?
      Desktop
    • Exact model number (if laptop, check label on bottom)
      ----
    • OS ? (Windows 10, 8.1, 8, 7, Vista)
      Windows 10
    • x86 (32bit) or x64 (64bit)?
      x64
    • Service pack?
      In title.
    • What was original installed OS on system?
      Windows 10.
    • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
      Retail.
    • Age of system? (hardware)
      Built in February 2016.
    • Age of OS installation?
      February 2016.
    • Have you re-installed the OS?
      no.
    • CPU
      i5-6500
    • RAM (brand, model, which slots are you using?)
      GSKILL Ripjaw V 16gb DDR4 2400 in the first 2 slots.
    • Video Card
      Gigabyte Nvidia 1070 8gb
    • MotherBoard - (if NOT a laptop)
      Z170a
    • Power Supply - brand & wattage (if laptop, skip this one)
      500w gold standard evga
    • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
      Malwarebytes and ESET Nod32
    • Are you using proxy, vpn, ipfilters or similar software?
      No.
    • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
      no.
    • Are you currently under/overclocking? Are there overclocking software installed on your system?
      No.


Google drive link for Perfom health report: Perfmon report.html - Google Drive

Google drive link for MsInfo: MsInfo.nfo - Google Drive
 

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Are you using the kit G.skill F4-2400C15D-16GVR?
Specs: Ripjaws V DDR4 16GB (8GBx2) Dual Channel Kit 2400MHz 15-15-15-35-2N 1.20v Unbuffered Non-ECC.
Link: F4-2400C15D-16GVR (click).
If I understood correctly, you didn't put them in second and fourth slots (starting from the cpu).
I'd try to switch them for first.
Check also if you can set their frequency/speed to 1866 or 2133, either with the automatic xmp profiles or manually (with the "DRAM frequency" setting, probably).
Those are the values advised by intel i5-6500 Processor specifications.
 
Yes, that's my RAM. I'll be sure to swap them to the second and fourth slots when I get back.

I've received 3 more blue screens today, 2 Memory Management, and one IRQL not less but equal.

I'm assuming I make those frequency changes in the BIOS?
 
Thanks, I'm not home right now but I'll give it a shot when I get back tonight and report back. Thanks!

EDIT: I'm currently using teamviewer to remote my desktop and check my RAM to make sure those were the exact specifications... I think they may be 1066 mHz?

Here are some pictures of the two RAM chips from CPU-Z.
 

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CPU-Z and Speccy say both 1093.
That means currently it's (about) 2186.
Dumps show 2176MHz.

Therefore CPU-Z and Speccy should show 933 or 1066 (1066.5), after the changes.
 
Last edited:
tibernero said:
...I initially used Snappy Driver to install some new drivers that it said were newer...
Click to expand...

Never use a 3rd party app to update drivers.

The only ones really to watch for updates - video (not Intel on-board); audio (often OEM); wifi; Ethernet.

Go to Device Manager and expand video (if NVIDIA or ATI), audio, networking.

Then look up the driver name.

Go to the DRT - Driver Reference Table - look up the drive name; download any available update(s).

You should also try your system manufacturer's support site (OEM),

Regards. . .

jcgriff2
 

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