[Win10V1607Build14393 x64] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED ntoskrnl.exe
- Thread starter Juniluis
- Start date
Hi Juniluis. :welcome:
I examined a bit your dumps and logs, but I didn't find anything suspicious (apart they "say" there's a hardware problem).
Given that the PC is new, I'd contact the assistance for it.
I examined a bit your dumps and logs, but I didn't find anything suspicious (apart they "say" there's a hardware problem).
Given that the PC is new, I'd contact the assistance for it.
- May 7, 2013
- 10,400
I realise that this is an aged thread, however, I would not advise using any third-party programs to check the timestamps for drivers. Please refer to the utilities provided by manufacturer of that particular device.
Agree - no 3rd party driver update apps - they are all garbage.
Given that the system is new, I would take it back immediately and get a new one.
Regards. . .
jcgriff2
Given that the system is new, I would take it back immediately and get a new one.
Regards. . .
jcgriff2
Not the freshest Thread ever, but was pretty busy.
However thats what we or me found out happening with the HP Machin and i would like to share that info.
different BSODs are typicaly an indicator something is going wrong with RAM, Win10 additionally has the compressed Mem Feature
sometimes popping in.
that dump, the newest pointed out whats the problem.
Win10 has PCI express steering, the intel power management framework is responsible for this
and lets you reduce the TPD from 45W to 35W consumption.
While it does not work well and an CPU 7. Generation is rarely going to idle with 800MHz but should,
the AER is generated if you are lucky (WHEA) where i did not find adequate Info for, only older CPUs.
on 6.th generation CPUs with chipset [letter]1xxx you could stop that management with
bcdedit /set pciexpress disabled
and spurios symptoms had gone, however it does no longer work as expected
on 7.th Generation CPUs.
At least WLAN is dropped completely and a warning is launched about some Intel stuff if doing this on several machines and almost no powerregulation (CPU is going high up for all kernels.)
the wonderful world of Win10 and Intels drivers^^
hope it helps a bit for those spurios BSODs with different codes specialy on [Letter]2xxx chipsets
However thats what we or me found out happening with the HP Machin and i would like to share that info.
different BSODs are typicaly an indicator something is going wrong with RAM, Win10 additionally has the compressed Mem Feature
sometimes popping in.
that dump, the newest pointed out whats the problem.
Code:
051817-10765-01.dmp
Machineinfo
0: kd> !sysinfo machineid
Machine ID Information [From Smbios 3.0, DMIVersion 0, Size=2804]
BiosMajorRelease = 2
BiosMinorRelease = 2
FirmwareMajorRelease = 6
FirmwareMinorRelease = 21
BiosVendor = HP
[COLOR=#ff0000]BiosVersion[/COLOR] = P23 Ver. 02.02 // newer Bios online and solved on other machines the Bug
BiosReleaseDate = 01/16/2017
SystemManufacturer = HP
SystemProductName = HP ProDesk 400 G3 DM
SystemFamily = 103C_53307F HP ProDesk
SystemVersion =
SystemSKU = 1GF98UT#ABA
BaseBoardManufacturer = HP
BaseBoardProduct = 82A5
BaseBoardVersion = KBC Version 06.15
0: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 2712
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 158 Stepping 9
ProcessorNameString = REG_SZ Intel(R) Core(TM) [COLOR=#ff0000]i5-7500T[/COLOR] CPU @ 2.70GHz
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 4800000000
0: kd> !errrec ffffa5099fc02038
===============================================================================
Common Platform Error Record @ ffffa5099fc02038
-------------------------------------------------------------------------------
Record Id : 01d2cf5b6d4bc84e
Severity : Fatal (1)
Length : 672
Creator : Microsoft
Notify Type : [COLOR=#ff0000]PCI Express Error[/COLOR]
Timestamp : 5/17/2017 22:25:06 (UTC)
Flags : 0x00000000
===============================================================================
Section 0 : PCI Express
-------------------------------------------------------------------------------
Descriptor @ ffffa5099fc020b8
Section @ ffffa5099fc02148
Offset : 272
Length : 208
Flags : 0x00000001 Primary
Severity : [COLOR=#ff0000]Recoverable[/COLOR]
Port Type : Endpoint
Version : 1.1
Command/Status: 0x4010/0x0100
Device Id :
VenId:DevId : 8086:08b1
Class code : 018000
Function No : 0x00
Device No : 0x00
Segment : 0x0000
Primary Bus : 0x02
Second. Bus : 0x00
Slot : 0x0000
Dev. Serial # : a4c494ffffe94e09
Express Capability Information @ ffffa5099fc0217c
Device Caps : 10008ec0 Role-Based Error Reporting: 1
Device Ctl : 0417 ur FE NF CE
Dev Status : 001b UR fe NF CE
Root Ctl : 0000 fs nfs cs
[COLOR=#ff0000]AER[/COLOR] Information @ ffffa5099fc021b8 // [COLOR=#ff0000]the following goes far behind my knowledge but....[/COLOR]
Uncorrectable Error Status : 00100000 UR ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
Uncorrectable Error Mask : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
Uncorrectable Error Severity : 00462031 ur ecrc MTLP ROF uc ca cto FCP ptlp SD DLP UND
Correctable Error Status : 00002000 ADV rtto rnro dllp tlp re
Correctable Error Mask : 00000000 adv rtto rnro dllp tlp re
Caps & Control : 00000014 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
Header Log : 00000001 0000000f e0000024 00000000
Root Error Command : 00000000 fen nfen cen
Root Error Status : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
Correctable Error Source ID : 00,00,00
Correctable Error Source ID : 00,00,00
===============================================================================
Section 1 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ ffffa5099fc02100
Section @ ffffa5099fc02218
Offset : 480
Length : 192
Flags : 0x00000000
Severity : Informational
Proc. Type : x86/x64
Instr. Set : x64
CPU Version : 0x00000000000906e9
Processor ID : 0x0000000000000000Win10 has PCI express steering, the intel power management framework is responsible for this
and lets you reduce the TPD from 45W to 35W consumption.
While it does not work well and an CPU 7. Generation is rarely going to idle with 800MHz but should,
the AER is generated if you are lucky (WHEA) where i did not find adequate Info for, only older CPUs.
on 6.th generation CPUs with chipset [letter]1xxx you could stop that management with
bcdedit /set pciexpress disabled
and spurios symptoms had gone, however it does no longer work as expected
on 7.th Generation CPUs.
At least WLAN is dropped completely and a warning is launched about some Intel stuff if doing this on several machines and almost no powerregulation (CPU is going high up for all kernels.)
the wonderful world of Win10 and Intels drivers^^
hope it helps a bit for those spurios BSODs with different codes specialy on [Letter]2xxx chipsets
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