[Win10 x64] BugCheck 0xEF Critical Process Died

[chris22]

Greetings all. I have a computer that BSOD with Critical Process Died - Then it reboots - It is a cycle of every three min -

I tried to run the prefmon command but there was an error.

Windows 10
64 bit
OEM
Dell Desktop approx. 2 yr old
No reinstall
CPU = i5
Memory 8GB

 

[xilolee]

Re: Critical Process Died

Hi chris22. :welcome:

Try to remove/uninstall MDLCSvc.exe (Dell Foundation Services).
It seems there's a newer version on your manufacturer website (for your model), therefore if you need it you can reinstall it later.

 

[chris22]

Re: Critical Process Died

Thanks for the welcome! I am not able to uninstall in safe mode :) Needs the MS installer service running, which can't be ran in safemode

Hi chris22. :welcome:

Try to remove/uninstall MDLCSvc.exe (Dell Foundation Services).
It seems there's a newer version on your manufacturer website (for your model), therefore if you need it you can reinstall it later.

 

[chris22]

Re: Critical Process Died

Let me state: I was able to add the registry key with this command and uninstall DFS

Key is below

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service"

 

[chris22]

Re: Critical Process Died

Reporting: Same error has occurred: Critical Process Died

 

[xilolee]

Re: Critical Process Died

Any chance to see the new minidump?
Are you using two antiviruses? (avg and mcafee)
I saw you are using Driver Agent: try to roll back the drivers, using the original ones.

 

[chris22]

Re: Critical Process Died

See attachment

Thank you

Any chance to see the new minidump?
Are you using two antiviruses? (avg and mcafee)
I saw you are using Driver Agent: try to roll back the drivers, using the original ones.

 

[xilolee]

Re: Critical Process Died

The latest minidumps still show MDLCSvc.exe (Dell Foundation Services).
Are you sure you uninstalled it?
Have you got other dell software?