[Win10] Won't update

alkon7

New member
Joined
Aug 5, 2017
Posts
1
Hello,

I was trying to update my windows for over a 2 months now but I kept getting this error
N7hfnRTBQ-GveHEV7mUPiw.png

Today I decided to finally try to fix it. I tried some websites but none of them worked.

Things I tried:

- Windows update troubleshooter
- Typing DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth into cmd

What else could I do there? Thanks for all the help!
 
Re: Win10 won't update

Hi there alkon7,

I'd like to see the results of that DISM scan.

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

    Dism /Online /Cleanup-Image /RestoreHealth

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  3. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
 

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