[SOLVED] Win10 IE crashed - SFC Scan failed - DISM failed - Please help!

M

M150

Member
Joined
Jun 4, 2018
Posts
9
Hi,

I was failed to run the Windows update (Update for Windows Defender antimalware platform - KB4052623 (Version 4.16.17656.18052) - Error 0x80070643) and later, Internet Explorer cannot be started.

Both SFC scan and DISM failed (log files are attached). SFCFix also crashed and I already allowed it to upload crashed report.

5PZwJIA.png


My Windows version is Win 10 - 1709. Please let me know if you need any further info.

Great thanks.
 

Attachments

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

softwaremaniac said:
Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Click to expand...

Thanks so much for your kind help. I ran the SFCFix and here is the log. I did try both SFC & DISM but still have same error.

Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2018-06-04 23:19:57.065
Microsoft Windows 10 Build 16299 - amd64
Using .txt script file at E:\Users\M150\Desktop\SFCFixScript.txt [0]


Trace::
Successfully traced component wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.0.16299.98_none_f9c84ce2be3d17db.
    Package_1239_for_KB4054517~31bf3856ad364e35~amd64~~10.0.1.6.4054517-3392_neutral3
Trace:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-06-04 23:19:57.362
Script hash: I8kWm1cyBzqyOm+2txtXpq4eTkyLJ+kbRYcRjf7/14Q=
----------------------EOF-----------------------
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

Attachments

softwaremaniac said:
SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Click to expand...

Thank you. The SFC scan did complete but reported that some components cannot be repaired. Attached are log files.
 

Attachments

M150 said:
softwaremaniac said:
SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Click to expand...

Thank you. The SFC scan did complete but reported that some components cannot be repaired. Attached are log files.
Click to expand...

Sorry for bumping this up... but I still need help for the SFC scan to fully repair all corrupted components. Thanks.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.




SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

Attachments

softwaremaniac said:
SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Click to expand...

OMG... you're genius :dance:my IE is back and SFC scan shows no error at all. If you could do me 1 more favor, the Update for Windows Defender antimalware platform - KB4052623 (Version 4.16.17656.18052) - Error 0x80070643 still failed - can you please advise how to fix it? Thank you so much.
 

Attachments

It does not look like you provided the log after the failure, because I couldn't find any error info. Please try installing again and attach CBS.log after the failure for me to check.
 
softwaremaniac said:
It does not look like you provided the log after the failure, because I couldn't find any error info. Please try installing again and attach CBS.log after the failure for me to check.
Click to expand...

I deleted old log, ran the update (failed again) and here is the new log. Thanks.
 

Attachments

softwaremaniac said:
It fixed something. Please download the update manually (the msu file) and attempt the install like that. If it fails, attach CBS.log.
Click to expand...

Nevermind, I'll skip this update. There's too much trouble so far. Thanks so so much for your kind help.
 
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