Win10 Failed to update

[mashendarto]

Hello Sysnative,

I am using win10 version 1803 and I got Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4343909) - Error 0x80070246

I already follow your instruction from your URL below :

https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

I do SFCFix perform and I got Error 582 as per image below :



and here is CBS log file : https://1drv.ms/f/s!AkQ_2vPVV9k6tnDsly6_WZfHRJxl

and here is DISM log file : View attachment dism.log

Please help me and many thanks.

 

[Sysnative Windows Update]

Hello, has the RAM in the machine been tested?

 

[mashendarto]

Yes, the RAM been tested using mdsched.exe and there is no error.

 

[Sysnative Windows Update]

Please use Memtest86. Test 8 stick at a time, 8 passes per stick, alternate slots.

 

[mashendarto]

Hello,

I try to follow your suggestion to use Memtest86 but I dont know when it will end up the test because its already takes more than 9 hours to do this test. I just take a picture from my screen as follow :



So please assist me ...

 

[Sysnative Windows Update]

Stop the test. The RAM seems good.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

 

[mashendarto]

Hello,

Okay...please wait...

and Here is the file of Components.zip : https://1drv.ms/u/s!AkQ_2vPVV9k6tnO5Z0WiG7vyiPB1

 

[mashendarto]

now awaiting for your next assistance...

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run DISM /RestoreHealth Scan just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[mashendarto]

Hello,

Here is the LogFile.PML : https://1drv.ms/f/s!AkQ_2vPVV9k6tneoCu3fZstg8CWV
and here is the CBS.log : https://1drv.ms/u/s!AkQ_2vPVV9k6tnXtEoYhKWa0xDkf

 

[Sysnative Windows Update]

It appears that you may not have done this properly. Could you please retry, but enable Procmon 30 or so seconds before DISM fails.

 

[mashendarto]

Hello,

I've been activating ProcMon before doing DISM test and I've done doing DISM test and I got the result as follow :



and here is the LogFile.PML after retrying the process as per your instruction : https://1drv.ms/u/s!AkQ_2vPVV9k6tng67lWUGujR-yOQ

 

[Sysnative Windows Update]

Sorry, I have wrongfully thought that you knew how to run DISM properly.

Please enable Procmon when DISM is near failure. Instructions on how to run DISM follow:

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service and just provide the link.

 

[mashendarto]

Hello,

Here is what I got from DISM test :



and here is the CBS.zip : https://1drv.ms/u/s!AkQ_2vPVV9k6tnnPohRAlTXdFs8t
and here is the LofFile.PML : https://1drv.ms/u/s!AkQ_2vPVV9k6tnpmV5vKyGjheGyg

 

[mashendarto]

Hello Softwaremaniac

I am still waiting for your kindly help... ��

 

[Sysnative Windows Update]

Hi, I am aware and am still investigating.

 

[mashendarto]

Okay Softwaremaniac, hope you can help me for solving my win10 update trouble.

thanks a lot.

 

[Sysnative Windows Update]

Apologies for the delay!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try DISM again and if it fails, attach CBS.log.

 

[mashendarto]

Hello Softwaremaniac,

I am happy to know you are comeback to this thread to help me.

Here is FixLog.txt : https://1drv.ms/t/s!AkQ_2vPVV9k6tn9FqhTNbWq9IafS

and after running DISM again then I got Error 14098 as follow :
and here is CBSLog file : https://1drv.ms/u/s!AkQ_2vPVV9k6tnXtEoYhKWa0xDkf

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run DISM /RestoreHealth Scan just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log and provide a fresh copy of your COMPONENTS hive.