[SOLVED] [Win10 build14393 x64] unable to repair office

[waldo]

Hi,

Unable to repair an office installation.
sfc /scannow gives errors - CBS.log in attachment

Ran SFCFix : SFCFix has crashed - sthg has gone horribly wrong and SFCFix has crashed.

Thank you for your help

 

[BrianDrab]

Re: unable to repair office

Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[waldo]

Re: unable to repair office

Hi,

thank you for your help - SFCFix.txt

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-13 13:55:49.081
Microsoft Windows 10 Build 14393 - amd64
Using .zip script file at C:\Users\A\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui

Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll to C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll.
Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys to C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys.
Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll.
Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui to C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui.

Successfully restored ownership for C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2017-03-13 13:55:49.846
Script hash: 0qH3WVHgdL9YR+ZjEu9HhyUfTYM966eZoF5GU2F4KZ4=
----------------------EOF-----------------------

 

[waldo]

Re: unable to repair office

Hi,

ran sfc /scannow - verification was OK.
Succeeded in repairing the Office install.

Thank you !

 

[BrianDrab]

Re: unable to repair office

No problem. Take care.