Win10 1803 Updates fail 0x80073712 and DISM Error 4448

K

kevwal

Member
Joined
Nov 22, 2019
Posts
14
Hi, Windows updates have been failing for a while and I am unable to fix:

Code: 
C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.1

[=========                  17.0%                          ]
Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

CBS.zip file here:

CBS.zip

Any help appreciated, thanks very much,
Kev
 
Hello and welcome!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Thanks very much for the suggestion, no issues shown via GSmartControl, output was
1574527289190.png
and
1574527318277.png
Thanks very much, Kev
 
Thanks.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, run DISM again and attach CBS.log.
 

Attachments

Thanks for the message, SFCFix only partially worked, log attatched. DISM didn't get any further than last time, log attatched.
 

Attachments

Still no luck, no errors found in a couple of runs of chkdsk and still getting the error running sfcfix.

I can view / change the permissions of all the files in C:\WINDOWS\Servicing\Packages\ apart from Package_2075_for_KB4493464~31bf3856ad364e35~amd64~~10.0.1.5.cat - where is says security info unavaliable or can not be displayed.

Boot from a recover cd and try and delete that file maybe?

Thanks
Kev
 
Let's try this:

Restart Windows in Safe Mode w/networking.

Download Windows Repair (All-in-One) Portable


  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check only the following boxes:
    • 1 - Reset Registry Permissions
    • 2 - Reset File Permissions
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
  • When the system reboots, attempt the fix again.
 
I rebooted to rescue mode, did a full chkdsk/spotfix c: a /sdcleanup and a /r an no errors.

I went into safe mode and did reset reg and reset file, which worked fine. but I still get:

Failed to copy file C:\Users\Luke\AppData\Local\niemiro\Archive\Packages\Package_2075_for_KB4493464~31bf3856ad364e35~amd64~~10.0.1.5.cat to C:\WINDOWS\Servicing\Packages\Package_2075_for_KB4493464~31bf3856ad364e35~amd64~~10.0.1.5.cat with error code ERROR_ACCESS_DENIED.

1574636868100.png

:(

Cheers
Kev
 
Let's see what's up with that file:

SFCFixScript.txt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

I ran the script in safe mode, here's the ouput, but looking at the file I still see the same error as in the screenshot above.
 

Attachments

Let's try the following:

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Hi,

Thanks for keeping on trying with this one, but still no luck:

Fix result of Farbar Recovery Scan Tool (x64) Version: 01-12-2019
Ran by Luke (02-12-2019 08:54:08) Run:1
Running from C:\Users\Luke\Downloads
Loaded Profiles: Luke (Available Profiles: Luke)
Boot Mode: Normal
==============================================

fixlist content:
*****************
C:\WINDOWS\Servicing\Packages\Package_2075_for_KB4493464~31bf3856ad364e35~amd64~~10.0.1.5.cat
*****************

Could not move "C:\WINDOWS\Servicing\Packages\Package_2075_for_KB4493464~31bf3856ad364e35~amd64~~10.0.1.5.cat" => Scheduled to move on reboot.

Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 02-12-2019 08:55:03)

C:\WINDOWS\Servicing\Packages\Package_2075_for_KB4493464~31bf3856ad364e35~amd64~~10.0.1.5.cat => Could not move

==== End of Fixlog 08:55:03 ====

Thanks
Kev
 
Hi!

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Hi!

Scan with CKScanner

Download CKScanner by askey127 and save it to your desktop.


  • Right-click on the icon and select Run as Administrator to start the tool.
  • click Search For Files.
  • When finished, click Save List To File.
  • Remember to run this tool once only, if not asked to run it again.
Please copy and paste the content of CKFiles.txt into your next reply.
 
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