Win update issues

waraz · Oct 24, 2015

ello,

have the usual windows update not working properly on a win 7 pro.
Attached the cbs log too. Hope you guys could help investigate. Thanks.

Snickers · Oct 25, 2015

Hi waraz & welcome to the forum.
Please follow Windows Update Forum Posting Instructions.

waraz · Oct 25, 2015

Hi weben353,

usually I would get this error code upon failing to update windows: "WindowsUpdate_800F081F"

Also ran the sfcfix & got the output below.

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-26 02:21:39.892
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-10-26 02:27:50.557
----------------------EOF-----------------------

BrianDrab · Oct 27, 2015

Hi Waraz -

I'll be assisting you with your issue. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

waraz · Oct 29, 2015

ok thanks, attached the checksur.log

View attachment CheckSUR.log

BrianDrab · Oct 29, 2015

There were 6 fixes that were made. Please try running Windows Update again and let me know if it works.

waraz · Oct 30, 2015

oh great, windows is able to update again!
Thank you very much BrianDrab, really appreciate the help!

BrianDrab · Oct 30, 2015

No problem. Take care.

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