Win 8 Crashes

jgribben

New member
Joined
Aug 29, 2013
Posts
1
I'm new to the site as you can likely see. Thanks in advance for any support.

Joe


OS -
Windows 8
·x64
· What was original installed OS on system?
Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware) 6months
· Age of OS installation - have you re-installed the OS? yes ~4 mos. ago -refreshed

· CPU -
Intelcore i7 3770
· Video Card NVIDIA GeForce GT 640
· MotherBoard CM6870
· Power Supply - brand & wattage (not sure but can open the box if really needed)

· System Manufacturer Asus
· Exact model number
[h=1]Asus CM6870-CA004S[/h]
 

Attachments

Hi,

We have a few different bugchecks here that are all faulting nvlddmkm.sys which is the nVidia video driver. Some of these bugchecks are:

VIDEO_TDR_FAILURE (116)

An attempt to reset the display driver and recover from a timeout failed.

PAGE_FAULT_IN_NONPAGED_AREA (50)

This indicates that invalid system memory has been referenced.

Usual causes are a bug in a device driver, hardware related memory issues, corrupt NTFS volume, anti-virus software.

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

A kernel-mode driver attempted to access pageable memory at a process IRQL (Interrupt Request Level) that was too high.

Usual causes are a device driver has a bug and attempted to access invalid memory, the pagefile has been corrupted or there is a memory problem.

etc

1. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

2. If #1 does not help, let's check the health of your RAM:

Memtest86+:

Download Memtest86+ here:

Memtest86+ - Advanced Memory Diagnostic Tool

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

FAQ : please read before posting

Regards,

Patrick
 

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