Win 7 w/64bit. SFC can't repair. I/O error. ShadowVolume

TheresThat

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Aug 17, 2019
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I have Windows 7 Home Edition with 64 bit OS.
I can create System Restore Points but the computer only retains them for a short period of time. The computer does not automatically create restore points.
Attempts to create an external back up fail with a message that says there is an I/O error.
I had a blue screen crash once. Twice the computer did not start and said it could not repair itself.
The computer is slow and freezes.
SFC /scannow says Windows Resource Protection finds corrupt files but cannot repair.
“Pending Deletes” folder is missing from the %WinDir%WinSxs\Temp folder.
USB not recognized error recently started popping up when charging on the computer USB.

Last year I contacted Microsoft because the computer would crash with a screen that was blank except for vertical bands of colored lines. Microsoft Help had me reload the whole computer using a link they provided and a Windows 7 disc that I have. The reload was problematic the first two times. The third time I was able to reload the computer but system restore did not work.

Prior to fining your site, I ran these: SFC, SURT, CHKDSK /F /R and CHKDSK /R.
After I ran SURT, the computer created restore points by itself. Hours later the restore points were gone.
I’ve tried to update drivers but they all say they are updated.
I’ve cleaned the cache.
I’ve ran SFC in safe mode and with a clean boot.



EVENT VIEWER HAS THE FOLLOWING ERRORS:

Event ID 11 -- atapi (this one is frequent)
“The driver detected a controller error on \Device\Ide\IdePort0.”

Event ID 14 – Volsnap
“The shadow copies of volume C: were aborted because of an IO failure on volume C:”

Event ID 2004 – PerfNet
“Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.”

Event ID 3 – Kernel-EventTracing
“Session "ReadyBoot" stopped due to the following error: 0xC0000188”

Event ID 7001 – ServiceControlManager
“The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.”

Event ID 10005 – DistributedCOM
“DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{9E175B6D-F52A-11D8-B9A5-505054503030}”

Event ID 7026 – ServiceControlManger
“The following boot-start or system-start driver(s) failed to load:
discache
spldr
Wanarpv6”

Event 1101 – EventLog
“Audit events have been dropped by the transport. 0”

Event ID 4101 – Windows Backup
“The backup was not successful. The error is: The operation failed due to a device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation. (0x8078012D).”



EVENT VIEWER HAS THESE WARNINGS:

Event ID 1 -- RTL8167:
“The description for Event ID 1 from source RTL8167 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\NDMP2 Realtek PCIe GBE Family Controller. The resource loader failed to find MUI file”

Event ID 6000 – Winlogon:
“The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.”

Event ID 4 – Kernel-EventTracing
“The maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum files size is currently set to 20971520 bytes.”


CBS.zip
 
Hi!

Please start with the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Thank you for your reply. Here are the results of the GSmart test and also the SFCFix that I did not post before.
 

Attachments

  • Extended Test.PNG
    Extended Test.PNG
    28 KB · Views: 4
  • Attributes.PNG
    Attributes.PNG
    48.6 KB · Views: 4
  • SFCFix.txt
    SFCFix.txt
    2.6 KB · Views: 2

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