[win 7 SP1 x64] SURT total detected 69 corruption; unreasonable lose control of PC

[ermous]

Unreasonable lose control of my computer: Mouse cursor can move, but no response to click , ctrl-alt-delete, or kill-task from tasker.
I have to force shutdown and cold start

I have tried sfc /scannow, which reports no corruption, SURT Scan for win 7, and SFCFix.exe.

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SFCFix version 3.0.0.0 by niemiro.

Start time: 2018-11-24 22:38:26.077
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 69
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-11-24 22:38:59.629
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Hi!

Please start with the following:

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

• Download GSmartControl and save it on your Desktop;
• Execute gsmartcontrol.exe; Let the install complete and launch the programme.
• Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
• Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  
  

 

[ermous]

It is very nice to get your reply. And I followed your advice and installed gsmart control. However, SMART cannot be enabled for a hard disk, hence, gsmart control can't perform a test for it which was inside mainframe and now used as a USB External hard disk. Would there be a way that we continue fixing the disk? HD tune can deal with the above-mentioned disk, could HD tune be an alternative to gsmart control?

 

[Sysnative Windows Update]

Hi!

Yes, use HD Tune.