Win 7 Pro 64 bit: Can't get Office 2010 updates

dbdan22

Contributor
Joined
Jun 6, 2017
Posts
179
Hi,

Win 7 Pro SP1 64 bit system.

Office 2010 Professional 32 bit 14.0.7177.5000 (build > 7000 means it has SP2 installed), licensed and everything.

Windows Updates for Windows are working perfectly.

But it is not pulling in or even finding updates for Office 2010.

This despite that "You receive updates for Windows and other products from Microsoft Update" is enabled.

This is what I've done so far:

- sfc /scannow is clean

- Ran Windows Update Troubleshooter

- Ran System Update Readiness Tool

- Ran sfcfix - found 0 errors

- Ran Office Repair from Control Panel > Programs and features > Office 2010 > Change > Repair & rebooted

- HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\General
Modify the "ShownFirstRunOptIn" value from 1 to 0

- Created a new dummy administrator account, logged into it, ran Office for "first time" from the new account, it asked me if I want to pull in Office updates, said yes.

Nothing works.

Windows Update still refuses to pull in or even see any Office 2010 updates. Not for quite some time.

Uploading: sfcfix log, CBS logs, components store upload in progress, will post link when complete.

Any ideas or things to try?

Thanks.
 

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