Win 10 - WU installing the same not needed updates

[Rodriguez]

Hi, I'm on Windows 10 - 10.0.16299.251 x64.
I've tried with dism that gives me no error, sfc that continues repairing and sfcfix that gives no errors.
Here you can see the real(few i think) installed updates

and the tried ones
.
I've tried installing these manually but it says that the program to update is missing or it has the wrong version.
I've uploaded the cbs here: Drive
Thanks for help in advice.

 

[Rodriguez]

As you can see, "installed" 10 times..

 

[BrianDrab]

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

 

[Rodriguez]

Hi, yes i would appreciate it

 

[BrianDrab]

OK. Can you please provide me an example of a KB number that is continuously updating.

 

[Rodriguez]

OK. Can you please provide me an example of a KB number that is continuously updating.

Everyone in the second screenshot plus more

 

[BrianDrab]

OK, so the first one is KB4011686. I don't see it duplicated in your screenshot but I'll assume that it is installing multiple times. Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[Rodriguez]

Yes, as you can see by the (10) on the end of the line.

 

[BrianDrab]

OK, I've seen this before. They are all Microsoft Office updates that keep installing correct?

 

[Rodriguez]

OK, I've seen this before. They are all Microsoft Office updates that keep installing correct?

Yes, but i don't think that they are really installed...

 

[BrianDrab]

OK. Do you have the media so we can uninstall Office and then re-install it?

 

[Rodriguez]

OK. Do you have the media so we can uninstall Office and then re-install it?

I have already tried like two month ago either with the fix from microsoft for removing all traces, but yes, i can do it again.

 

[BrianDrab]

OK, so here is the trick.

1. Uninstall Office.
2. Install the free version of Revo Uninstaller
3. Re-install Office
4. OK. Now open up Revo Uninstaller and locate Office 2016 from the list. Select it and choose Uninstall. The program will uninstall and then offer you a Scan button. Ensure you select Advanced and do the Scan. It will show registry remnants that are found. Select all of them and delete them. Then continue and it will show you file system remnants...select all and delete these as well.

If you are unfamiliar with Revo Uninstaller you may want to try to install a small program and then uninstall it using Revo so you understand the process.

 

[Rodriguez]

Ok, done. Now?

 

[BrianDrab]

Now check for Windows Updates. Do any show up for Office?

 

[Rodriguez]

Yes, the same as before

 

[BrianDrab]

OK, now install them.

 

[Rodriguez]

OK, now install them.

You mean the updates?

 

[BrianDrab]

Yes. Check for Windows Updates and then ensure you allow all available updates to install.

 

[Rodriguez]

Yes. Check for Windows Updates and then ensure you allow all available updates to install.

Ok, done