[SOLVED] Win 10 update fail

[Bouncyfish]

I'm on version 1803 and trying to update to 1903. There's a similar thread on this forum with the same problem. The computer does the update till 27% then restarts, goes to 70-80%, restarts again and then there's a BSOD with KMODE_EXCEPTION_NOT_HANDLED and askfridge.sys as a culprit behind this. I've tried to change the Start value at HKLM\System\CurrentControlSet\Services\aksfridge from 2 to 4. It didn't work. What else can I do?

 

[Sysnative Windows Update]

Hi!

Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit or the 64-bit Version so please ensure you download the right one.
2. Right-click FRST/FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.

 

[Bouncyfish]

Hi!

Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit or the 64-bit Version so please ensure you download the right one.
2. Right-click FRST/FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.

There you go

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[Bouncyfish]

Do I have to reinitiate fixing process after restarting PC? I have a log, here are the contents of it:

fixlist content:
*****************
CreateRestorePoint:
R2 hasplms; C:\WINDOWS\system32\hasplms.exe [4599312 2017-05-12] (SafeNet Canada, Inc. -> SafeNet, Inc.)
C:\WINDOWS\system32\hasplms.exe
EmptyTemp:
*****************

Restore point was successfully created.
hasplms => Unable to stop service.
HKLM\System\CurrentControlSet\Services\hasplms => removed successfully
hasplms => service removed successfully
C:\WINDOWS\system32\hasplms.exe => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 10510336 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 524509001 B
Java, Flash, Steam htmlcache => 164112195 B
Windows/system/drivers => 20508874 B
Edge => 0 B
Chrome => 419928206 B
Firefox => 21953152 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
LocalService => 0 B
NetworkService => 0 B
NetworkService => 0 B
bounc => 4346257397 B

RecycleBin => 18580305220 B
EmptyTemp: => 22.4 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 02:24:58 ====

 

[Sysnative Windows Update]

No. Thank you. Please retry updating now.

 

[Bouncyfish]

No. Thank you. Please retry updating now.

Thanks a lot! I've been trying to update Windows for 1 month and now I did it thanks to you

 

[Sysnative Windows Update]

Excellent! Thanks for letting me know.