[SOLVED] Win 10 inplace upgrade fails directly before reboot

[Patrick Schoenbach]

Hello,

I am trying to do an inplace upgrade of Win 10. All works fine at first. However, directly before the reboot the upgrade fails. What could be wrong?

The logs are here:
View attachment Logs.zip

 

[Sysnative Windows Update]

Hello :) I'll review the logs and get back to you.

 

[Patrick Schoenbach]

Hello :) I'll review the logs and get back to you.

Did you manage to make any progress?

 

[Sysnative Windows Update]

Sorry about the delay. I'll be with you by tonight! Please send me a PM if you don't hear back.

 

[Sysnative Windows Update]

Hello, I have reviewed the logs.

1. Please check for updates for your chipset and every other driver.
2. Please discvonnect any potential peripheral devices you may be using while attempting the upgrade.
In case of failure, please attach setupact.log and setuperr.log.

 

[Patrick Schoenbach]

Hello, I have reviewed the logs.

1. Please check for updates for your chipset and every other driver.
2. Please discvonnect any potential peripheral devices you may be using while attempting the upgrade.
In case of failure, please attach setupact.log and setuperr.log.

Is it possible to narrow down what actually causes the upgrade to fail?

 

[Sysnative Windows Update]

Gradually, yes, but not this early.

 

[Patrick Schoenbach]

The upgrade failed again. Here are the logs:

View attachment Upgrade 2018-05-29.zip

 

[Sysnative Windows Update]

Please take screenshots of the following:

1. Device Manager (fully expanded)
2. Disk Management.

 

[Patrick Schoenbach]

For a screenshot, the list is too long. However, here is a full system report: http://speccy.piriform.com/results/vTil5qCi05nxOsEZhlLLGz0

 

[Sysnative Windows Update]

A full system report is not particularly helpful. I am going to need the screenshots I requested. Post multiple screenshots if you can't make it a single one.

 

[Patrick Schoenbach]

Here are the requested screenshots:

View attachment Devices.zip
View attachment Drive Management.zip

Please note that usually, I disconnect all my USB hubs during the inplace upgrade. So, many of these devices are disconnected, then. Also, even though there is still a Kaspersky network device lurking around, I uninstalled Kaspersky Internet Security completely for the upgrade.

 

[Sysnative Windows Update]

Thank you.

Thanks, please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers /s >1.txt && notepad 1.txt

4. Notepad will open showing some info. Can you copy and paste this into your next reply?

 

[Patrick Schoenbach]

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Key Protection Provider

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Key Protection Provider\UM
    Image    REG_SZ    mskeyprotect.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Key Protection Provider\UM\00010004
    (Standard)    REG_SZ    NCRYPT_KEY_PROTECTION_INTERFACE
    Flags    REG_DWORD    0x10000
    Functions    REG_MULTI_SZ    SID\0SDDL\0LOCAL\0WEBCREDENTIALS\0VAULTCREDENTIALS\0DRACERTIFICATE\0CERTIFICATE\0KEYFILE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Passport Key Storage Provider
    Aliases    REG_MULTI_SZ    Microsoft Next Generation Credentials Key Storage Provider

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Passport Key Storage Provider\UM
    Image    REG_SZ    ngcksp.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Passport Key Storage Provider\UM\00010001
    (Standard)    REG_SZ    CRYPT_KEY_STORAGE_INTERFACE
    Flags    REG_DWORD    0x0
    Functions    REG_MULTI_SZ    KEY_STORAGE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Platform Crypto Provider

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Platform Crypto Provider\Properties
    UXImage    REG_SZ    credui.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Platform Crypto Provider\UM
    Image    REG_SZ    PCPKsp.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Platform Crypto Provider\UM\00010001
    (Standard)    REG_SZ    CRYPT_KEY_STORAGE_INTERFACE
    Flags    REG_DWORD    0x0
    Functions    REG_MULTI_SZ    KEY_STORAGE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM
    Image    REG_SZ    cng.sys

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000001
    (Standard)    REG_SZ    CRYPT_CIPHER_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    AES\03DES\03DES_112\0XTS-AES\0DESX\0DES\0RC2\0RC4

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000002
    (Standard)    REG_SZ    CRYPT_HASH_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    SHA256\0SHA384\0SHA512\0SHA1\0MD5\0MD4\0MD2\0AES-GMAC\0AES-CMAC

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000003
    (Standard)    REG_SZ    CRYPT_ASYMMETRIC_ENCRYPTION_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    RSA

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000004
    (Standard)    REG_SZ    CRYPT_SECRET_AGREEMENT_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    DH\0ECDH_P256\0ECDH_P384\0ECDH_P521\0ECDH

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000005
    (Standard)    REG_SZ    CRYPT_SIGNATURE_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    RSA_SIGN\0ECDSA_P256\0ECDSA_P384\0ECDSA_P521\0ECDSA

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000006
    (Standard)    REG_SZ    CRYPT_RNG_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    RNG\0FIPS186DSARNG\0DUALECRNG

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\KM\00000007
    (Standard)    REG_SZ    CRYPT_KEY_DERIVATION_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    SP800_108_CTR_HMAC\0SP800_56A_CONCAT\0PBKDF2\0CAPI_KDF\0TLS1_1_KDF\0TLS1_2_KDF

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM
    Image    REG_SZ    bcryptprimitives.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000001
    (Standard)    REG_SZ    CRYPT_CIPHER_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    AES\03DES\03DES_112\0XTS-AES\0DESX\0DES\0RC2\0RC4

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000002
    (Standard)    REG_SZ    CRYPT_HASH_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    SHA256\0SHA384\0SHA512\0SHA1\0MD5\0MD4\0MD2\0AES-GMAC\0AES-CMAC

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000003
    (Standard)    REG_SZ    CRYPT_ASYMMETRIC_ENCRYPTION_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    RSA

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000004
    (Standard)    REG_SZ    CRYPT_SECRET_AGREEMENT_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    DH\0ECDH_P256\0ECDH_P384\0ECDH_P521\0ECDH

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000005
    (Standard)    REG_SZ    CRYPT_SIGNATURE_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    RSA_SIGN\0ECDSA_P256\0ECDSA_P384\0ECDSA_P521\0ECDSA\0DSA

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000006
    (Standard)    REG_SZ    CRYPT_RNG_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    RNG\0FIPS186DSARNG\0DUALECRNG

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Primitive Provider\UM\00000007
    (Standard)    REG_SZ    CRYPT_KEY_DERIVATION_INTERFACE
    Flags    REG_DWORD    0x1
    Functions    REG_MULTI_SZ    SP800_108_CTR_HMAC\0SP800_56A_CONCAT\0PBKDF2\0CAPI_KDF\0TLS1_1_KDF\0TLS1_2_KDF

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Smart Card Key Storage Provider
    Aliases    REG_MULTI_SZ    Microsoft Base Smart Card Crypto Provider\0Microsoft Smart Card Key Storage Provider
    DefaultPrivateKeyLenBits    REG_DWORD    0x400
    RequireOnCardPrivateKeyGen    REG_DWORD    0x0
    AllowPrivateECDSAKeyImport    REG_DWORD    0x0
    AllowPrivateECDHEKeyImport    REG_DWORD    0x0
    TransactionTimeoutMilliseconds    REG_DWORD    0x5dc
    AllowPrivateSignatureKeyImport    REG_DWORD    0x0
    AllowPrivateExchangeKeyImport    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Smart Card Key Storage Provider\UM
    Image    REG_SZ    scksp.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Smart Card Key Storage Provider\UM\00010001
    (Standard)    REG_SZ    CRYPT_KEY_STORAGE_INTERFACE
    Flags    REG_DWORD    0x0
    Functions    REG_MULTI_SZ    KEY_STORAGE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Software Key Storage Provider
    Aliases    REG_MULTI_SZ    Microsoft Base Cryptographic Provider v1.0\0Microsoft Enhanced Cryptographic Provider v1.0\0Microsoft Strong Cryptographic Provider\0Microsoft RSA Signature Cryptographic Provider\0Microsoft RSA SChannel Cryptographic Provider\0Microsoft Base DSS Cryptographic Provider\0Microsoft Base DSS and Diffie-Hellman Cryptographic Provider\0Microsoft Enhanced DSS and Diffie-Hellman Cryptographic Provider\0Microsoft DH SChannel Cryptographic Provider\0Microsoft Enhanced RSA and AES Cryptographic Provider

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Software Key Storage Provider\Properties
    BioProtectionBioImage    REG_EXPAND_SZ    %SystemRoot%\System32\winbio.dll
    UXImage    REG_SZ    credui.dll
    AdtImage    REG_SZ    cngaudit.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Software Key Storage Provider\UM
    Image    REG_SZ    ncryptprov.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft Software Key Storage Provider\UM\00010001
    (Standard)    REG_SZ    CRYPT_KEY_STORAGE_INTERFACE
    Flags    REG_DWORD    0x10000
    Functions    REG_MULTI_SZ    KEY_STORAGE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft SSL Protocol Provider

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft SSL Protocol Provider\KM
    Image    REG_SZ    cng.sys

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft SSL Protocol Provider\KM\00010002
    (Standard)    REG_SZ    NCRYPT_SCHANNEL_INTERFACE
    Flags    REG_DWORD    0x0
    Functions    REG_MULTI_SZ    TLS_AES_256_GCM_SHA384\0TLS_AES_128_GCM_SHA256\0TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384\0TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256\0TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\0TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256\0TLS_DHE_RSA_WITH_AES_256_GCM_SHA384\0TLS_DHE_RSA_WITH_AES_128_GCM_SHA256\0TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384\0TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256\0TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384\0TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256\0TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA\0TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA\0TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA\0TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA\0TLS_DHE_RSA_WITH_AES_256_CBC_SHA\0TLS_DHE_RSA_WITH_AES_128_CBC_SHA\0TLS_RSA_WITH_AES_256_GCM_SHA384\0TLS_RSA_WITH_AES_128_GCM_SHA256\0TLS_RSA_WITH_AES_256_CBC_SHA256\0TLS_RSA_WITH_AES_128_CBC_SHA256\0TLS_RSA_WITH_AES_256_CBC_SHA\0TLS_RSA_WITH_AES_128_CBC_SHA\0TLS_RSA_WITH_3DES_EDE_CBC_SHA\0TLS_DHE_DSS_WITH_AES_256_CBC_SHA256\0TLS_DHE_DSS_WITH_AES_128_CBC_SHA256\0TLS_DHE_DSS_WITH_AES_256_CBC_SHA\0TLS_DHE_DSS_WITH_AES_128_CBC_SHA\0TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA\0TLS_RSA_WITH_RC4_128_SHA\0TLS_RSA_WITH_RC4_128_MD5\0TLS_RSA_WITH_DES_CBC_SHA\0TLS_DHE_DSS_WITH_DES_CBC_SHA\0TLS_DHE_DSS_EXPORT1024_WITH_DES_CBC_SHA\0TLS_RSA_WITH_NULL_SHA256\0TLS_RSA_WITH_NULL_SHA\0TLS_RSA_WITH_NULL_MD5\0TLS_RSA_EXPORT1024_WITH_RC4_56_SHA\0TLS_RSA_EXPORT_WITH_RC4_40_MD5\0TLS_RSA_EXPORT1024_WITH_DES_CBC_SHA\0TLS_PSK_WITH_AES_256_GCM_SHA384\0TLS_PSK_WITH_AES_128_GCM_SHA256\0TLS_PSK_WITH_AES_256_CBC_SHA384\0TLS_PSK_WITH_AES_128_CBC_SHA256\0TLS_PSK_WITH_NULL_SHA384\0TLS_PSK_WITH_NULL_SHA256

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft SSL Protocol Provider\UM
    Image    REG_SZ    ncryptsslp.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Microsoft SSL Protocol Provider\UM\00010002
    (Standard)    REG_SZ    NCRYPT_SCHANNEL_INTERFACE
    Flags    REG_DWORD    0x0
    Functions    REG_MULTI_SZ    TLS_AES_256_GCM_SHA384\0TLS_AES_128_GCM_SHA256\0TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384\0TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256\0TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\0TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256\0TLS_DHE_RSA_WITH_AES_256_GCM_SHA384\0TLS_DHE_RSA_WITH_AES_128_GCM_SHA256\0TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384\0TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256\0TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384\0TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256\0TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA\0TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA\0TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA\0TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA\0TLS_DHE_RSA_WITH_AES_256_CBC_SHA\0TLS_DHE_RSA_WITH_AES_128_CBC_SHA\0TLS_RSA_WITH_AES_256_GCM_SHA384\0TLS_RSA_WITH_AES_128_GCM_SHA256\0TLS_RSA_WITH_AES_256_CBC_SHA256\0TLS_RSA_WITH_AES_128_CBC_SHA256\0TLS_RSA_WITH_AES_256_CBC_SHA\0TLS_RSA_WITH_AES_128_CBC_SHA\0TLS_RSA_WITH_3DES_EDE_CBC_SHA\0TLS_DHE_DSS_WITH_AES_256_CBC_SHA256\0TLS_DHE_DSS_WITH_AES_128_CBC_SHA256\0TLS_DHE_DSS_WITH_AES_256_CBC_SHA\0TLS_DHE_DSS_WITH_AES_128_CBC_SHA\0TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA\0TLS_RSA_WITH_RC4_128_SHA\0TLS_RSA_WITH_RC4_128_MD5\0TLS_RSA_WITH_DES_CBC_SHA\0TLS_DHE_DSS_WITH_DES_CBC_SHA\0TLS_DHE_DSS_EXPORT1024_WITH_DES_CBC_SHA\0TLS_RSA_WITH_NULL_SHA256\0TLS_RSA_WITH_NULL_SHA\0TLS_RSA_WITH_NULL_MD5\0TLS_RSA_EXPORT1024_WITH_RC4_56_SHA\0TLS_RSA_EXPORT_WITH_RC4_40_MD5\0TLS_RSA_EXPORT1024_WITH_DES_CBC_SHA\0TLS_PSK_WITH_AES_256_GCM_SHA384\0TLS_PSK_WITH_AES_128_GCM_SHA256\0TLS_PSK_WITH_AES_256_CBC_SHA384\0TLS_PSK_WITH_AES_128_CBC_SHA256\0TLS_PSK_WITH_NULL_SHA384\0TLS_PSK_WITH_NULL_SHA256

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Windows Client Key Protection Provider
    SessionLockProtectorProxy    REG_SZ    feclient.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Windows Client Key Protection Provider\UM
    Image    REG_SZ    mskeyprotcli.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Providers\Windows Client Key Protection Provider\UM\00010004
    (Standard)    REG_SZ    NCRYPT_KEY_PROTECTION_INTERFACE
    Flags    REG_DWORD    0x10000
    Functions    REG_MULTI_SZ    MSIDCRL\0LOCKEDCREDENTIALS

 

[Sysnative Windows Update]

Is IIS configured on the machine?

 

[Patrick Schoenbach]

Is IIS configured on the machine?

Not that i know of.

 

[Sysnative Windows Update]

Could you verify under Features, please?

 

[Patrick Schoenbach]

It was partly enabled, disabled now.

 

[Sysnative Windows Update]

Please try the upgrade now.

 

[Patrick Schoenbach]

Anything I should disable before? Probably, I'll try it tommorrow night.