Wifi Disconnection Problem

K

kelese

Member
Joined
Apr 21, 2014
Posts
22
Hello,


In my laptop, there is Wifi disconnection, interruption problem. I've tested it in so many different wifi network. The same problem persists always.

What type of dmp file do you need to analyse the problem?
 

Attachments

If it connects, works for awhile, then disconnects, I am not sure there is a problem with Windows or the computer itself - but more like your wifi adapter. But since you told us nothing about the notebook, or the adapter (if integrated or a plug-in device, for example), we cannot help much.

Have you scanned for malware just to make sure it is clean?

Have you tried connecting via Ethernet to see what happens?
 
Digerati said:
If it connects, works for awhile, then disconnects, I am not sure there is a problem with Windows or the computer itself - but more like your wifi adapter. But since you told us nothing about the notebook, or the adapter (if integrated or a plug-in device, for example), we cannot help much.

Have you scanned for malware just to make sure it is clean?

Have you tried connecting via Ethernet to see what happens?
Click to expand...

My wifi adapter is integrated on laptop(Broadcom 802.11n). In cable ethernet connection, there is no interruptions; it's working fine; due to that I'm using ethernet connection always. Also in DxDiag.txt, there is some information about peripheral and integrated equipments on laptop.

I'll share malware scan results; do you need to extra pointshot info?
 
It is possible the integrated device is bad - especially since you have tried it on several different wireless networks. Do you see any errors in Device Manager? You can try uninstalling the driver, rebooting, then re-install the driver (if Windows does not automatically upon reboot). Note that many things can affect RF communications - to include distance, walls/floors/ceilings, metal pipes and wires in those walls/floors/ceilings, as well as interference (RFI/EMI) from other nearby electronics like TVs and microwave ovens. Again, that does not seem likely (unless there is "unknown" physical damage to the shielding of your device) with multiple networks.

Ethernet is safer and generally quicker so if wired is okay - stick with that. If you need wireless, you may need to consider adding a USB wifi adapter to your system.
 
Digerati said:
It is possible the integrated device is bad - especially since you have tried it on several different wireless networks. Do you see any errors in Device Manager? You can try uninstalling the driver, rebooting, then re-install the driver (if Windows does not automatically upon reboot). Note that many things can affect RF communications - to include distance, walls/floors/ceilings, metal pipes and wires in those walls/floors/ceilings, as well as interference (RFI/EMI) from other nearby electronics like TVs and microwave ovens. Again, that does not seem likely (unless there is "unknown" physical damage to the shielding of your device) with multiple networks.

Ethernet is safer and generally quicker so if wired is okay - stick with that. If you need wireless, you may need to consider adding a USB wifi adapter to your system.
Click to expand...


Of course, the integrated wifi adapter may be defective. But, in some cases, I need to use Wifi.
I've before heard from my friend that he had the same problem on his laptop(its native OS is Win7); after upgrading OS Win7 to Win8, the problem was fixed. Well, I mean that if that problem is caused by any software or OS problem, it may be found by any diagnostic tools or methods like as used to find the root cause of blue screen crash.
I hope we will progress more technically to find the root cause.

Best Regards
Emre
 
I hope we will progress more technically to find the root cause.
Click to expand...
Not sure I understand. More technically? :confused2:

I say again,
Do you see any errors in Device Manager? You can try uninstalling the driver, rebooting, then re-install the driver (if Windows does not automatically upon reboot). Note that many things can affect RF communications - to include distance, walls/floors/ceilings, metal pipes and wires in those walls/floors/ceilings, as well as interference (RFI/EMI) from other nearby electronics like TVs and microwave ovens.
Click to expand...
 
I would look at your Broadcom WiFi driver as the first source of the problem. Download the latest driver from the laptop manufacturer's website based on the country you are in - Don't download a U.S. driver for a Turkish branded laptop model. Uninstall your existing driver then try installing the one you downloaded.
 

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