Hi and welcome to Sysnative,
Can you upload your CBS folder for us?
Export CBS folder
- Browse to the folder C:\Windows\Logs
- Right-click on the CBS folder, and select Copy.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
- Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
- A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
- Attach this new file to your next post.
Stephen