[SOLVED] Webroot says SFCFIX.EXE is malware

[omarben]

Win32 Malware Trojan
I have Webroot running on 5 mchines for 3 years has not false alrmed yet.

Anyone have an explanation for why https://www.sysnative.com/forums/downloads/sfcfix/ shows up as malware?

 

[omarben]

I sent Webroot the file SFCFix.exe and opened a support ticket

 

[BrianDrab]

It's a false positive which sometimes happens. You did the correct thing regarding opening a support ticket with them. They should be able to resolve quickly. If not, let us know. Thanks.

 

[omarben]

Hello,

Thank you for submitting your report. We have examined the logs from your system and found that the detected items were the result of a false positive, and are not a threat. We have updated our security definitions to address this.

You may un-quarantine and restore the file that was quarantined by the Webroot SecureAnywhere software if you have not already done so. To restore the file:

1. Open on the cog icon next to PC Security.
2. Click the Quarantine tab.
3. Click the check box next to the filename, then click Restore.

Now that this change is in effect, we request that you run another scan of your computer (click "Scan My Computer" on the main overview window). If the same detection occurs, please let us know immediately.

Thank you,

Webroot Advanced Malware Removal Team