N nicovon New member Joined Feb 11, 2020 Posts 1 Feb 11, 2020 #1 I am using your software SysnativeBSODCollectionApp . I have not understood how long the whole process takes, but I have been standing on the blue window with the word "Waiting for SystemInfo" for over 20 minutes and still continues, so I decided to stop. Maybe there is something wrong with my pc?
I am using your software SysnativeBSODCollectionApp . I have not understood how long the whole process takes, but I have been standing on the blue window with the word "Waiting for SystemInfo" for over 20 minutes and still continues, so I decided to stop. Maybe there is something wrong with my pc?
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Feb 11, 2020 #2 It shouldn't take 20 minutes for that file to be created. Could you please try again? Could you please zip and attach any dump files from the following directory: Code: %systemroot%\Minidump
It shouldn't take 20 minutes for that file to be created. Could you please try again? Could you please zip and attach any dump files from the following directory: Code: %systemroot%\Minidump