[SOLVED] [W8.1Upd3 x64] Error Installing Software that uses a Driver. FIX: WIN REFRESH

Re: Error Installing Software that uses a Driver

What happens when you try to install it?

What is the error message?

Do you have the most recent version of the software?
 
Re: Error Installing Software that uses a Driver

Hi there, when I try to install the software, it's downloaded as an exe launcher to install it. the launcher gets as far as setting the directory path for the installiation files. Once I get past this and it should begin to install it comes up with the error message of:
database: C\windows\installer\inprogressinstallinfo.ipi cannot open database file system error -2147286788. It then closes.
I have tried installing the most recent version from the CAM website as well as trying to use a few older versions which also come up with the same issue.
 
Re: Error Installing Software that uses a Driver

Hello,

1. Right-click This PC --> Properties --> Advanced System Settings --> Select the Advanced tab --> Select Environment Variables

2. In the section titled "User Variables for Administrator" edit the TEMP and the TMP values to be the following:

Variable Name: TEMP Variable Value: %USERPROFILE%\Local Settings\Temp

Variable Name: TMP Variable Value: %USERPROFILE%\Local Settings\Temp

Let me know how it goes.
 
Last edited by a moderator:
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

Changed both variables and still receiving the same error.
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

I've tried changing the variables to yours, the same result.
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

any other ideas then on what could be done?
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

Bumping this, does anyone have an idea on what else could be done?
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

From an elevated command prompt, launch this command (and post the results of it):
((cd /d %appdata%\..\local && icacls temp && dir /ad /q) > "%userprofile%\desktop\icacls.txt") & notepad "%userprofile%\desktop\icacls.txt"
Click to expand...
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

It seems ok.
Try a right-click on the installer and "run as administrator".

Are you currently using a standard account or an administrator account?
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

tried running as admin before and as far as im aware an admin account.
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

Just checked I am on an admin account as well.
 
Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

No, I successfully installed it on W10 x64 latest version (although it wanted I log in with facebook, google+ or with their account, but I skipped everything).

Error 0x8007007b seems a windows activation error.
Is your windows license activated? (check control panel, system)

Launch these commands from an elevated command prompt and report their results here:
dism /online /cleanup-image /checkhealth
sfc /scannow
Click to expand...
 
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