[W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off page
As the title states, I ran the Win 7 (x64) System Readiness Tool (KB947821) as a way to figure out why the "Turn Features On and Off" window that pops up is completely blank after several seconds of a "Please Wait..." screen.
So far, all I could tell is, bits of my registry is corrupted (I think) and I have no idea where to start since I have no real idea what I'm doing other than scanning my system files for "bad" files that are preventing my machine from functioning properly.
Ran an sfc /scannow in a cmd prompt and it has found nothing and fixed nothing.
I've also been trying windows updates and manual installs to try and update my computer for the prereqs to get IE11 from IE8, but that's not going well either, a lot more errors there too.
I'll provide the CBS folder down below, please advise if anything else is required to help fix this problem.
Hardware: AMD FX 8350 on an ASUS - M5A78L-M/USB3 Micro ATX AM3+ Motherboard (GTX 960 GPU if that matters too)
Sofware: Windows 7 Pro x64 (64 bit) with Service Pack 1
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Ran an SFCFix, forgot to paste the log before the time limit expired. Here it is:
SFCFix version 3.0.0.0 by niemiro.Start time: 2017-11-19 12:36:52.124
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 155
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-11-19 12:46:23.564
----------------------EOF-----------------------
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Hello and welcome to Sysnative!
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Afterwards, please run System Update Readiness Tool once again and attach CheckSUR.log.
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Alright, as you requested, I dragged the SFCFix.zip onto the SFCfix.exe and got out this log. Here is the Sendspace after running System Update Readiness if you want the full .zip incase. The CheckSUR log itself is attached down below. Looking at it, it seems to have fixed everything, although i'm not sure yet, awaiting further instructions if required.
SFCFix version 3.0.0.0 by niemiro.Start time: 2017-11-19 15:34:49.397
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Legacy\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Winsxs\Manifests.
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Servicing\Packages.
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Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-d..andlinepropertytool_31bf3856ad364e35_6.1.7601.22764_none_69b6cca4b0c02d26.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-d..andlinepropertytool_31bf3856ad364e35_6.1.7601.22764_none_69b6cca4b0c02d26.manifest.
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Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Packages\Package_for_KB3046017_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3046017_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Packages\Package_for_KB3046017_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3046017_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Packages\Package_for_KB3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat.
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Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Packages\Package_for_KB3078601~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3078601~31bf3856ad364e35~amd64~~6.1.1.5.cat.
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Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Packages\Package_for_KB3124275_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3124275_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Legacy\AppData\Local\niemiro\Archive\Packages\Package_for_KB3124275_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3124275_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully restored ownership for C:\Windows\Temp\CheckSur
Successfully restored permissions on C:\Windows\Temp\CheckSur
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-11-19 15:34:54.346
Script hash: oQZpD5TgeMLmLGKznQLx/RJqHo9dpgxbHmGvmfaG3zM=
----------------------EOF-----------------------
EDIT: Just checked the Windows Features, everything is there again. However, my installer for Windows Updater is still giving me some errors, could you help me resolve those too? Here are the screenshots of what I'm trying to install and the error list.
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
As per the edit, I can now access the Features Box and it is completely populated which is a good sign.
After trying Windows Update in the edit above, I get those 3 errors and 5 failed installations. I will attach the CBS.log below as it is too big to fit as an attachment.
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
First, I have to warn you that .NET Framework and Internet Explorer issues are among the hardest to resolve and it may take us a while to resolve them.
You should receive the message: The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Sorry, can you specify if I copy the entire file name? i.e. Windows6.1-KB2991963-x64 for the current MSU that I've downloaded from the link.
I've tried that as the update name for the command prompt (running as admin) and it says it is unable to open the input file. Suggestions? This is the error text.
Code:
C:\Windows\system32>expand {Windows6.1-KB2991963-x64}.msu -f:* C:\tempMicrosoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.
Can't open input file: {windows6.1-kb2991963-x64}.msu.
C:\Windows\system32>DISM.exe /Online /Add-Package /PackagePath:C:\temp\{Windows6
.1-KB2991963-x64}.cab
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
An error occurred trying to open - C:\temp\{Windows6.1-KB2991963-x64}.cab Error:
0x80070003
Error: 3
The system cannot find the path specified.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Let's see if this helps you :)
Install Update with DISM
Download this update and save to your desktop. The file name will be Windows6.1-KB2991963-x64.cab.zip.
Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens. Note: If it doesn't unzip or you get errors then the file is too large to use the default Windows unzip and you may need to use something else like 7-zip.
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
Copy and paste the following command into the command prompt window and press enter.
You should receive the message: The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.
Go ahead and do so if prompted. Let me know what errors if any come up.
Alright, back with these results. I tried that command line and says it couldn't find Windows6.1-KB2991963-x64.cab. Thought it could've been a potential typo, so I removed the final bit since it looked the exact same and there was no file in the folder with the name and it ran perfectly with a restart prompt and I restarted the PC.
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Okay, I booted up in clean boot mode. However, looking at Windows Update, I don't have an update for KB2991963 even though it is stated as failed. I tried "Check for updates" but nothing new pops up.
The only 4 updates I have are:
KB3124275
KB2911501
KB3046017
Internet Explorer 11 for Windows 7 x64-based Systems
Should I attempt a manual installation from the Microsoft website?
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Alright, as you requested, did the whole command string and attaching the cbs.txt. Will be through dropbox again as it is too big to fit as a normal attachment.
Re: [W7SP1Pro x64] CBS MUM Corrupt 0x800F0900 & Blank/Empty Windows Features On/Off p
Alright, executed each command one by one into cmd. Here's the result. Not sure if there's supposed to be no text in between, but that's what it spat out for me.
Code:
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.
C:\Windows\system32>ren %SystemRoot%\SoftwareDistribution\Download DL.bak
C:\Windows\system32>ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
C:\Windows\system32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.