rxyzm
Member
Hello,
FYI - I had posted below information on WindowsSevenForum and provided the attached data there. Upon reviewing the data, I have been asked to take help of this forum. Will appreciate any help, Guidance.
======================
I am facing issue in doing Windows 7 Home premium repair install.
Microsoft help desk already asked me to reformat the drive and re-install the windows. Don't want to do that because I do not want to lose current S/W setups and accounts that have been created on this machine from last 4/ 5 years.
Briefly:
======================
The issue started when I shutdown the machine using Windows shutdown function on a Saturday evening and when I switched machine back on Sunday, the desktop icons had shrunk; the icon labels were unreasonably small (almost microscopic). USB Mouse had stopped responding. The icons on the initial account screens were had also shrunk to some extent and the text was unreadable.
In my experience this is usually the case that indicates corruption of windows fonts. However, could not find and problem there.
However, when booting machine on Sunday, the startup informed that I should run CHKDSK. I tried running that, but it failed and kept failing. I then used windows original CD to start the repair mode and from the option there, somehow CHKDSK completed it's run and the system booted.
I then created a boot CD. Using that, I booted machine into DOS prompt and tried registry restoration operation from registry backups. To do that, I created backup of current Registry state by copying the current registry files on to a separate disk. I tried this since the system restore could not find any restore points. This is surprising, since windows is supposed to create automatic restore points whenever a major installation happens and in my case, I had installed S/Ws such as Anti-virus... Oh, well, so much for expectation.
Since the registry restoration did not fix the issues, I restored registries from current registry backup files and booted the machine. No issues were resolved till this time. I then went into device manager and deleted USB port entries. I let the system rebuild USB maps while booting. This at least solved the USB response issue for all USB ports.
======================
But, the machine is still not back to it's original state. The icons are a bit ok, but, the fonts are still very small (unreadable).
Have tried to run SFC under different authorities including Admin. It always fails with "Windows Resource Protection could not start the repair service" error. Have ensured again and again that the related service is ON when SFC is executed.
Now I am trying the Windows Repair Install option. It kept failing with "Your windows version is current than....". So, went through some forums and found that I need to have Windows 7 Home premium with SP1 (ID: XT-58996.iso) ISO. Got that from Microsoft site in a roundabout way. Got it expanded on a DVD and made it as bootable disk.
Now when I run Repair Install, it completes the compatibility check, but, fails in gathering system settings step. No error is shown except, windows has encountered an issue and therefore, the marked changes have been rolled back. The repair install aborts and I am back to square one.
Repair Install also informs me that the COM2 and LPT1 ports require driver upgrades. Also, that I should uninstall iTune (what is deauthorize? The error tells me that I need to deauthorize this program); Autocad 2007, Microsoft XP Power tools.
However, in the list of installed programs, I do not see iTune installed. Autocad, when tried to uninstall, points to E drive which is my DVD drive and because of that can not uninstall it.
======================
Today, with Microsoft help desk, during the debug session established with them, the help desk person re-installed the VGA driver for ASUS board (my Mother Board is from ASUS with AMD processor). Situation of the display has remained same with the Screen images of icons and label text.
SFC still can't be run; still fails with Windows Resource Protection could not start the repair service". for this when I checked with Microsoft technical support member. He advised me to run DISM, but, I am not sure whether DISM is available in Windows 7 home premium.
======================
Warm Regards,
Ravi
FYI - I had posted below information on WindowsSevenForum and provided the attached data there. Upon reviewing the data, I have been asked to take help of this forum. Will appreciate any help, Guidance.
======================
I am facing issue in doing Windows 7 Home premium repair install.
Microsoft help desk already asked me to reformat the drive and re-install the windows. Don't want to do that because I do not want to lose current S/W setups and accounts that have been created on this machine from last 4/ 5 years.
Briefly:
======================
The issue started when I shutdown the machine using Windows shutdown function on a Saturday evening and when I switched machine back on Sunday, the desktop icons had shrunk; the icon labels were unreasonably small (almost microscopic). USB Mouse had stopped responding. The icons on the initial account screens were had also shrunk to some extent and the text was unreadable.
In my experience this is usually the case that indicates corruption of windows fonts. However, could not find and problem there.
However, when booting machine on Sunday, the startup informed that I should run CHKDSK. I tried running that, but it failed and kept failing. I then used windows original CD to start the repair mode and from the option there, somehow CHKDSK completed it's run and the system booted.
I then created a boot CD. Using that, I booted machine into DOS prompt and tried registry restoration operation from registry backups. To do that, I created backup of current Registry state by copying the current registry files on to a separate disk. I tried this since the system restore could not find any restore points. This is surprising, since windows is supposed to create automatic restore points whenever a major installation happens and in my case, I had installed S/Ws such as Anti-virus... Oh, well, so much for expectation.
Since the registry restoration did not fix the issues, I restored registries from current registry backup files and booted the machine. No issues were resolved till this time. I then went into device manager and deleted USB port entries. I let the system rebuild USB maps while booting. This at least solved the USB response issue for all USB ports.
======================
But, the machine is still not back to it's original state. The icons are a bit ok, but, the fonts are still very small (unreadable).
Have tried to run SFC under different authorities including Admin. It always fails with "Windows Resource Protection could not start the repair service" error. Have ensured again and again that the related service is ON when SFC is executed.
Now I am trying the Windows Repair Install option. It kept failing with "Your windows version is current than....". So, went through some forums and found that I need to have Windows 7 Home premium with SP1 (ID: XT-58996.iso) ISO. Got that from Microsoft site in a roundabout way. Got it expanded on a DVD and made it as bootable disk.
Now when I run Repair Install, it completes the compatibility check, but, fails in gathering system settings step. No error is shown except, windows has encountered an issue and therefore, the marked changes have been rolled back. The repair install aborts and I am back to square one.
Repair Install also informs me that the COM2 and LPT1 ports require driver upgrades. Also, that I should uninstall iTune (what is deauthorize? The error tells me that I need to deauthorize this program); Autocad 2007, Microsoft XP Power tools.
However, in the list of installed programs, I do not see iTune installed. Autocad, when tried to uninstall, points to E drive which is my DVD drive and because of that can not uninstall it.
======================
Today, with Microsoft help desk, during the debug session established with them, the help desk person re-installed the VGA driver for ASUS board (my Mother Board is from ASUS with AMD processor). Situation of the display has remained same with the Screen images of icons and label text.
SFC still can't be run; still fails with Windows Resource Protection could not start the repair service". for this when I checked with Microsoft technical support member. He advised me to run DISM, but, I am not sure whether DISM is available in Windows 7 home premium.
======================
Warm Regards,
Ravi
