[SOLVED] [W7SP1 x64] Windows update fails

G

Guran

Member
Joined
Nov 4, 2017
Posts
5
Hi!
I am running W7/Pro 64-bit and I have problems to install the:

2017-10 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4041681)

Installation date: ‎2017-‎11-‎04 22:04

Installation status: Failed

Error details: Code 80004005

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/help/4041681

Help and Support:
http://support.microsoft.com/help/4041681

In my efforts so far have using the:

- sfc-tool => No errors found
- System Update Readiness tool ==> Did not help.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-11-04 23:09:42.159
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-11-04 23:31:32.110
----------------------EOF-----------------------
 

Attachments

Re: Windows update fails

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named SleepyDude. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Re: Windows update fails

Hi,

Sorry for the delay.

We need to know more about your system. Some questions for you.

- Do you have more than one Hard Disk drive on the machine?
- Is the system configured for dual-boot between Windows and Linux or more than one Windows installation?
 
Re: Windows update fails

Yes, forgot to mention that I have a dual boot PC. One disk with Windows and the other is for Linux (Ubuntu). In the boot menu I can also see two entries for Windows.

Rgds, Göran
 
Re: Windows update fails

Hi,

The boot menu is controlled by GRUB?
 
Hi,

Can you disconnect the HDD containing the Linux, boot the machine to Windows an try to update?
 
Hi,
I disconnected the Linux disk and the updates I've had problems with (Security Monthly Quality Rollup for Windows) just went fine!

/Göran
 
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