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[W7SP1 x64] Weird Chrome problem

apsen

Active member
Joined
Jan 30, 2018
Posts
32
Chrome doesn't want to check for updates on the 'about' page - says: Update check failed to start (error code 3: 0x80040154).
If I go to about page with an admin account it just fail to check with the above error. If I use user account it asks for an admin password and fails either way.
The services are running.
I'm guessing it can't talk to the service for some reason.

Had problems with updates installing but that seems to have been rectified.

Regarding Chrome I have tried:

GoogleUpdate.exe /RegServer
Reinstalling
Google clean up
Uninstall/remove registry google records/remove google remnants from hard drive/reboot/install.

No more ideas what to do...

Thanks,
Andriy
 
That article didn't help as everything (except below) has already been tried. (In particular the bit about services too).

The only thing that is I didn't have was HKLM\SOFTWARE\Policies\Google bit but creating as described in the article didn't help and my other machine that has Windows 7 doesn't have that bit either but nevertheless doesn't exhibit this problem.

Could it be that Chrome needs some specific Windows Update patch that I do not have?
 
Hi apsen,

What is the startup type of the google services in services (search services.msc in run prompt).

Also, could you check if the GoogleUpdate.exe file is present in %programfiles(x86)%\Google\Update
 
gupdate is automatic
gupdatem is manual

both are currently running

and yes there's file:

Code:
C:\Program Files (x86)\Google\Update>ls -l
total 184
drwx------+ 1 SYSTEM SYSTEM      0 Feb  6 12:16 1.3.33.7
drwx------+ 1 SYSTEM SYSTEM      0 Feb  6 12:16 Download
-rwx------+ 1 SYSTEM SYSTEM 153168 Feb  6 12:16 GoogleUpdate.exe
drwx------+ 1 SYSTEM SYSTEM      0 Feb  6 12:22 Install
drwx------+ 1 SYSTEM SYSTEM      0 Feb  6 12:16 Offline
 

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