[SOLVED] [W7SP1 x64] Update Loop; restart your computer to finish installing important updates

yahda · Dec 11, 2016

Hi

My computer is stuck in an endless loop. I restart my computer, but every time the pop-up still appears saying "Restart your computer to finish installing important updates".

I believe this may have been caused when I was trying to uninstall and avoid the windows 10 upgrade a while back. I tried a few applications for this (GWX?) and I think a registry edit under:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade

I have tried running SFCFix:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-11 17:32:12.184
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-12-11 17:36:13.739
----------------------EOF-----------------------

Screenshots of the registry that might be of use:

yahda · Dec 11, 2016

Re: Windows 7 Update Loop - Restart your computer to finish installing important upda

My CBS file seems too large to upload. I am trying the other method.

yahda · Dec 13, 2016

Re: Windows 7 Update Loop - Restart your computer to finish installing important upda

I'm not sure if the CBS file has uploaded?

Very grateful if anyone can assist me :smile9:

BrianDrab · Dec 15, 2016

Re: Windows 7 Update Loop - Restart your computer to finish installing important upda

Hi and welcome to Sysnative. Please start with the following so I can gather some info.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

yahda · Jul 2, 2017

Re: Windows 7 Update Loop - Restart your computer to finish installing important upda

BrianDrab said:
Hi and welcome to Sysnative. Please start with the following so I can gather some info.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

Hi Brian

Thank you for your message and apologies for the very delayed response!

Please see below as requested:

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
    SusClientId    REG_SZ    9daba4b1-85dc-47ba-b04a-07f80d68c2d5
    SusClientIdValidation    REG_BINARY    060228012C2C53003100440042004E0053004200440039003100310038003500330044002000200020002000200006D43D7EE1CE1B54006F002000620065002000660069006C006C006500640020006200790020004F002E0045002E004D002E0054006F002000420065002000460069006C006C006500640020004200790020004F002E0045002E004D002E00
    LastRestorePointSetTime    REG_SZ    2017-06-24 03:34:24

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
    ElevateNonAdmins    REG_DWORD    0x1
    NextSqmReportTime    REG_SZ    2017-07-02 17:10:07
    FeaturedUpdatesNotificationSeqNum    REG_DWORD    0xd0e
    FeaturedUpdatesNotificationSeqNumGenTime    REG_SZ    2017-05-27 10:28:19
    AUOptions    REG_DWORD    0x2
    IncludeRecommendedUpdates    REG_DWORD    0x1
    ActionCenterLastPossibleRestartNotification    REG_SZ    2014-10-16 02:00:00
    ScheduledInstallDay    REG_DWORD    0x0
    ScheduledInstallTime    REG_DWORD    0x3
    EnableFeaturedSoftware    REG_DWORD    0x0
    NextDetectionTime    REG_SZ    2017-07-02 08:52:47
    NextFeaturedUpdatesNotificationTime    REG_SZ    2016-11-07 22:53:13

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    5e85f138-eab2-4982-8f46-eea872049b72    REG_DWORD    0x1
    633a014e-dd59-49d3-9643-e2338514d4c2    REG_DWORD    0x1
    AULastForcedRebootType    REG_DWORD    0x4

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
    LastSuccessTime    REG_SZ    2017-07-01 11:26:04
    LastError    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
    UpdateCount    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
    AllowOSUpgrade    REG_DWORD    0x1
    KickoffDownload    REG_DWORD    0x1
    KickoffSource    REG_DWORD    0x1
    ReservationsAllowed    REG_DWORD    0x1
    Refresh    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback\10.0.10586.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback\10.0.10586.0\0000
    ErrorCode    REG_DWORD    0x80004004
    LocationCode    REG_DWORD    0x40019
    TimeStamp    REG_QWORD    0x1d1795b7af17c94

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
    OSUpgradeState    REG_DWORD    0x1
    OSUpgradeStateTimeStamp    REG_SZ    2016-03-09 16:00:59

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
    BatchFlushAge    REG_DWORD    0x20b
    SamplingValue2    REG_DWORD    0x2f4

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
    DefaultService    REG_SZ    7971f918-a847-4430-9279-4a52d1efe18d

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
    AuthorizationCab    REG_SZ    authcab.cab

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
    ValidatedPreWsus3RegistrationRequests    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
    SelfUpdateStatus    REG_DWORD    0x0
    SelfupdateUnmanaged    REG_DWORD    0x1
    ServerId    REG_SZ    9482f4b4-e343-43b6-b170-9a65bc822c77
    SetupHandlerUpdateId    REG_SZ    61ca813a-7585-442e-a66b-b0d15ce6bdc0
    UpdateSessionId    REG_DWORD    0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
    LastSuccessTime    REG_SZ    2014-08-01 07:27:26
    RebootFailCount    REG_DWORD    0x0
    LastError    REG_DWORD    0x0

BrianDrab · Jul 2, 2017

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

yahda · Jul 2, 2017

Hi Brian

Thank you for the quick response.

SFCFix results are below:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-07-02 18:16:41.498
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Nigel\Desktop\SFCScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-07-02 18:16:41.697
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------

BrianDrab · Jul 2, 2017

Reboot your computer and then you should be all set.

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[SOLVED] [W7SP1 x64] Update Loop; restart your computer to finish installing important updates

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