[W7 x64] Fix "driver_irql_not_less_or_equal"

M

Mobs

Member
Joined
Jun 25, 2017
Posts
7
Hello dear friends,

I am here to ask for your help so I can get on using my new cpu. Before I say anything else here are my pc specs:
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Old - Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz which works fine at the moment.
New/Current - Intel® Core™2 Duo Processor E8500 6M Cache, 3.16 GHz, 1333 MHz FSB
Mainboard Name: 0AA8h
Socket LGA775
Total Memory Size: 4 GBytes
PCI Express Version Supported: v1.1
PSU: 240 Watts
Current Integrated Graphic card
GT 610 1GB
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Ok so recently I have installed a dedicated video card gt 610 and I have decided to upgrade my cpu too so I went ahead and bought Intel E8500. So at first I was running windows 10 64bit on old cpu and it worked fine but when I have installed the new cpu the windows 10 froze on black screen which just windows 10 logo showing there was no spinning dots to indicate window would load.

So I have decided to repair the windows 10 via usb boot drive and that also froze the same way so I went ahead and bought a another cpu intel E8400 to eliminate the possibility of faulty cpu and when I have installed the cpu I faced the same problem but after spending lots of hours searching for answers online I have dual booted my pc with windows 7 64 bit while using old cpu E6850 and switched to E8500 after and I have made a little break through which meant I can boot in safe mode but sadly I still could not boot normally.

So I thought let’s try doing a fresh windows 7 install from a cd and I could not go pass the UI of windows installation process and I hit the driver_irql_not_less_or_equal everytime. I have also tired the other options which were available to me when i pressed F8 but only 3 safe boot option works that are safeboot, safeboot with networking and with command prompt.

I have done memory test using 3rd party tool on boot up and found no memory errors and I have also unattached any usb devices apart from mouse and keyboard. I have seen online to check in device manager to see if there are yellow or red indicators next to device names and I have found PCI Serial Port without a driver and I have disabled it for now and it seems to made no difference and I don’t know if it must require a driver and if this is part of the problem.

From my research and troubleshooting so far and I am came to a conclusion that the fault must rely on a driver so I dig around dump files which you find in zip file in attachment once u unzip you will find html report. First line will show the filename ntoskrnl.exe which caused the error and resulted in BSOD.
I have done what I could do to try and fix this error and it feels like it has defeated me so I came to this forum to find help and fix the painful error which caused me misery for past couple of weeks.

What I think could be causing his problem.
  • The graphic card
  • Since the cpu came out in 2008 it may not be fully compatible with windows 7 since it was released in 2009
  • Windows Vista or Windows XP may solve the problem
  • More then one partition may cause this due to dual boot windows 10/7 although windows 10 doesnt work with this cpu but has no problem running on E6850

NOTE: One thing which bugs me is why it doesnt allow new win7 to installed if there is a driver problem with current win7. But win7 is not unbootable like win10 so I am very confused.

Thank you
 

Attachments

Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

This, to me, sounds like a hardware issue and not a drivers issue. While the E8500 should be compatible with the HP motherboard, you may want to contact HP to verify.

I also found this (is this you?) : Solved: How to fix "1801-Microcode Update Error" in HP tower desktop... - HP Support Forum - 6179306


For reference to those troubleshooting:

 
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Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

Yes that is me and the person I was talking to there told me this was out of his hand so I looked else where for help. Both E8500 and E8400 face same problems
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

The new GT 610 display card works with the old E6850 processor, correct? If so, I doubt the display card is the issue. I suspect a compatibility issue with the E8400/E8500 and something on that board.

If you really want to verify whether it's hardware or software, see if you can install Ubuntu and how Ubuntu runs with the new hardware. The leading operating system for PCs, IoT devices, servers and the cloud | Ubuntu

Download Ubuntu Desktop | Download | Ubuntu
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

Ubuntu is good shout, I will first install from usb if it works then Ill know its the compatibility issue with windows. I dont think I need to install Ubuntu on the hard drive do I?
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

It would be a more thorough test to install on a hard drive. USB drives are significantly slower, so the system may not be as taxed due to the larger bottleneck from the USB drive.
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

Good point, I will do that and get back to you thanks.
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

Good news Ubuntu works great
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

any idea whats causing the problem maybe?
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

A few people had issues with the E8500 and Windows 10 upgrades. Others had no trouble. I am afraid I myself am not familiar enough with that hardware to know what the trouble might be. It could be a setting somewhere, or it could be something in the BIOS itself causing issues. Some places to check and see if you can learn from others who upgraded to the same processor:

Upgraded to E8500, now no POST? - [Solved] - CPUs
E8500 wont POST - CPUs - Tom's Hardware
e8500 issue - CPUs - Tom's Hardware

They seem to suggest that the E8500 may lack full support on some motherboards.
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

thx im afraid same problems occurs with e8400 too im just gona go back to old cpu thx for the help
 
Re: Windows 7: How to fix "driver_irql_not_less_or_equal" problem

That is probably for the best. The 8400 and 8500 might be too new for that board, and the BIOS updates may not provide enough help for the Windows kernel. Ubuntu has a different kernel and driver setup, so at least you verified that the hardware is probably all working properly. It's possible Windows XP might have worked, but I wouldn't bet on it since it is relatively unsupported these days and may not reliably work with newer hardware; it's been hit or miss with some hardware I've tried installing XP on since 2008 with some hardware causing blue screens during installation.

In the future, if you want to upgrade hardware, I highly recommend getting a new motherboard, a new CPU, new RAM, and a new quality PSU as a bundle. Do your research to make sure the motherboard, CPU, and RAM are compatible instead of trying to upgrade piecemeal. It costs more, but it's better to save over time and put the key components together than run the risk of things not meshing well.
 

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