[W7 x64] Error 800F0A13 after update SP1 - Can't install SP1

D

deletedaccount56589

Member
Joined
Oct 21, 2017
Posts
8
Hi.

I have Windows 7 Pro. I can't install SP1. It's error 800F0A13.

System Update Readiness Tool for Windows 7 (KB947821) [October 2014] doesn't work.

I send file CheckSUR.log
 

Attachments

Re: Error 800F0A13 after update SP1 Win7

After SFCFix:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-10-21 13:02:54.996
Microsoft Windows 7 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 101
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-10-21 13:07:37.705
----------------------EOF-----------------------
 
Re: Error 800F0A13 after update SP1 Win7

After SFCFix i run SURT again and actuall Checksur.log is:

Code: 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-10-21 13:32

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_a338d8ea2df29efb    x86_avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_none_a338d8ea2df29efb    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!policy.14.0..t.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_499a1b14d5902dfc    amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_499a1b14d5902dfc    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!policy.14.0..t.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_914751ebea0c5702    x86_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_914751ebea0c5702    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_56aba0211ca246c2    amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_56aba0211ca246c2    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!policy.14.0..t.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_962753dde6e08635    x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_none_962753dde6e08635    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_9e58d6f8311e6fc8    x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_9e58d6f8311e6fc8    

Summary:
Seconds executed: 458
 Found 6 errors
  CSI C Mark Deployment Not Marked Total count: 6
 
Re: Error 800F0A13 after update SP1 Win7

1. I used ResetWUEng, option 2.
2. Then click Windows Update
3. SURT

and


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-10-21 17:42

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 531
No errors detected


Can I run Windows Update?
 
Re: Error 800F0A13 after update SP1 Win7

Hello and welcome,

Do you still have Avast installed and if so, which version ?

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)


  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
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