W7 x64 error 80073701 in SP1 x64 KB976932

S

satanasius

Active member
Joined
Apr 13, 2020
Posts
43
Location
Argentina
Hi:

I have errors trying to update windows

Problem with windows update (win 7 x64) error 80073701 in SP1 x64 KB976932

and problem error 800B0109 in KB2310138 (Ms Security Essentials)

sfc /scannow ---> damage files

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-13 11:24:15.701
Microsoft Windows 7 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-04-13 11:24:31.973
----------------------EOF-----------------------

Thanks!!!
 

Attachments

  • sfc result.jpg
    sfc result.jpg
    38.6 KB · Views: 1
  • CBS.zip
    CBS.zip
    295.5 KB · Views: 1
Hello and welcome!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Thank you.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
I have an error trying to run procmon (win 7 64bits). I download the latest 64 bit version of procmon and the result is the same .

1586882145229.png
 
Thank you.


Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Resultados de la corrección de Farbar Recovery Scan Tool (x64) Versión: 14-04-2020
Ejecutado por Satanasius (14-04-2020 20:30:17) Run:1
Ejecutado desde C:\Users\Satanasius\Documents\_WU Problem
Perfiles cargados: Satanasius (Perfiles disponibles: Satanasius)
Modo de Inicio: Normal
==============================================

fixlist contenido:
*****************
CreateRestorePoint:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_netrndis.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_es-es_b4c26744e08dbdeb]
"S256H"=hex:0f,a4,c7,49,10,8d,c8,ff,b6,fd,bb,7c,d6,93,03,8d,dc,34,41,34,c0,56,\
d1,2b,62,a4,b7,a9,96,69,51,46
"identity"=hex:6e,65,74,72,6e,64,69,73,2e,69,6e,66,2d,4c,61,6e,67,75,61,67,65,\
50,61,63,6b,2c,20,43,75,6c,74,75,72,65,3d,65,73,2d,45,53,2c,20,56,65,72,73,\
69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,2c,20,50,75,62,6c,69,\
63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,\
35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,\
61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,\
53
"ClosureFlags"=dword:00000003
"c!netrndis.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_b4c26744e08dbdeb"=hex:


[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\netrndis.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_b4c26744e08dbdeb]
"appid"=hex:6e,65,74,72,6e,64,69,73,2e,69,6e,66,2d,4c,61,6e,67,75,61,67,65,50,\
61,63,6b,2c,20,43,75,6c,74,75,72,65,3d,65,73,2d,45,53,2c,20,56,65,72,73,69,\
6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,2c,20,50,75,62,6c,69,63,\
4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,\
2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,\
6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="7b16103754de032e2d139bcce32e53b134666533fbd829566633f89e0c2d9914"
"p!CBS_microsoft-windows-client-drivers-package~31bf3856ad364e35~am_7c006e27e2e7e84d"=hex:61,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6c,69,65,6e,74,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,65,73,2d,45,\
53,7e,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,2e,49,4e,46,5f,6e,65,74,72,\
6e,64,69,73
"i!CBS_microsoft-windows-client-drivers-package~31bf3856ad364e35~am_7c006e27e2e7e84d"=hex:61,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6c,69,65,6e,74,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,65,73,2d,45,\
53,7e,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,2e,49,4e,46,5f,6e,65,74,72,\
6e,64,69,73


EndRegedit:
*****************

Error: (0) Error al crear un punto de restauración.

========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

La operaci¢n se complet¢ correctamente.


========= Final de CMD: =========

Registro ====> La operaci�n se complet� correctamente.


==== Final de Fixlog 20:30:19 ====
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Afterwards run SURT and attach CheckSUR.log again.
 

Attachments

Next:

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

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