Hi
Recently, I started facing frequent abnormal restart of my PC, which is running windows 10. The stop code in blue screen is "critical process died". So I start searching solutions to it.
Following instructions from various forums, I first run sfc /scannow. The CBS.log is attached here. I also ran the command findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" to quickly find what went wrong. It shows "Cannot repair member file [l:9]'MSDTC.LOG' of Microsoft-Windows-COM-DTC-Runtime, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch".
I tried to restore my PC to previous state. It seems restart problem is resolved. However, when I run sfc /scannow again, the same cannot not repair message still there. I guess the problem was there long ago and the resotration did not help. So I follow the instruction in this forum to download and run SFCFix. It quickly indicated SFCFix crashed and generate a text message file as attached here.
Could any one help me to resolve annoying problem?? Thank you so much.
Recently, I started facing frequent abnormal restart of my PC, which is running windows 10. The stop code in blue screen is "critical process died". So I start searching solutions to it.
Following instructions from various forums, I first run sfc /scannow. The CBS.log is attached here. I also ran the command findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" to quickly find what went wrong. It shows "Cannot repair member file [l:9]'MSDTC.LOG' of Microsoft-Windows-COM-DTC-Runtime, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch".
I tried to restore my PC to previous state. It seems restart problem is resolved. However, when I run sfc /scannow again, the same cannot not repair message still there. I guess the problem was there long ago and the resotration did not help. So I follow the instruction in this forum to download and run SFCFix. It quickly indicated SFCFix crashed and generate a text message file as attached here.
Could any one help me to resolve annoying problem?? Thank you so much.