[W10ProV1703b15063 x64] DPC storport

[Vendetta]

Hello !

So I've recently finished building my PC ( DIY with all brand new parts ).
For 1 week I've had NO problems whatsoever. But for a couple of days I've started experiencing audio popping, mouse lagging / skipping , during every type of use : simply moving the mouse across the desktop makes it "skip a frame" , audio pops in video / audio playback on youtube, chrome, media players, during games etc.
I've used LatencyMon to try and see what is causing it and found storport.sys ( sometimes others - dxgkrnl.sys ) .
I'd like to mention that I've installed all the drivers from the Mobo's manufacturer website with the latest versions multiple times, tried different "tips and tricks" from all over the web, but nothing seemed to help.
I'm posting the required reports and files .
Hope to get a fix on this, because it's driving me crazy.
Thank you !

trace file link : Dropbox - trace.etl

• System Manufacturer - Custom made
• Laptop or Desktop - Desktop
• Exact model number (if laptop, check label on bottom) - N/A
• OS ? (Windows 10, 8.1, 8, 7, Vista) - Windows 10
• x86 (32bit) or x64 (64bit)? - x64
• Service pack? - N/A
• What was original installed OS on system? - This is the first OS installed
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - I purchased it
• Age of system? (hardware) - 2 weeks
• Age of OS installation? - 2 weeks
• Have you re-installed the OS? - No
• CPU - Intel G4600
• RAM (brand, model, which slots are you using?) - Kingston HyperX Fury - 8 GB , 2133 Mhz , slot 1
• Video Card - MSI Nvidia GTX 1050Ti
• MotherBoard - (if NOT a laptop) - Asus Prime B250M-K
• Power Supply - brand & wattage (if laptop, skip this one) - Segotep SG-400A, 400W
• What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) - None
• Are you using proxy, vpn, ipfilters or similar software? - Not that I'm aware of
• Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) - daemon tools
• Are you currently under/overclocking? Are there overclocking software installed on your system? - No

 

[Vendetta]

Re: Latency issues caused by storport.sys and others

Anyone with any try to fix this ?

 

[writhziden]

Re: Latency issues caused by storport.sys and others

I'm seeing a possible conflict between the NVIDIA drivers and your HD Audio drivers. Have you tried disabling the audio device you are not using?

• If you are using the Realtek audio, disable your NVIDIA HD Audio device.
• If you are using your NVIDIA HD Audio, disable the Realtek Audio device.

You will find the audio devices in Device Manager under Sound, video and game controllers; right click the device you are not using and choose Disable device to disable the device.

 

[Vendetta]

Re: Latency issues caused by storport.sys and others

I've tried it and nothing changes. Thanks for the reply though.

Anyone else ?

 

[Vendetta]

Re: Latency issues caused by storport.sys and others

I've tried this possible fix :

See if using the Microsoft Storage Controller drivers in place of the Intel Storage Controller drivers makes a difference:

Replacing Intel AHCI drivers with standard Microsoft SATA drivers - Crucial Community

The Microsoft Driver might also be listed as Microsoft Storage Spaces Controller

and apparently the latency has toned down. storport.sys is no longer showing up in LatencyMon and the mouse stutter and audio/video popping stopped. Will see if it holds or if the problem returns.

Thank you for now ! :)