[SOLVED] W10 Home 21H2 KB5018410 0x80073701

[jeg99]

Hey so I was trying to update my desktop PC, and I've been having troubles to do so since about a month ago.

When trying to install KB5018410 I get 0x80073701.

I tried using the built in update troubleshooter and it initially detected an error and suposedly fixed it, but I still could not install the update.

After that I tried SFC and got the same result.

Then DISM was the same old story.

In the end I tried the following

• net stop wuauserv
• net stop cryptSvc
• net stop bits
• net stop msiserver
• ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
• ren C:\Windows\System32\catroot2 Catroot2.old
• net start wuauserv
• net start cryptSvc
• net start bits
• net start msiserver

but still, the problem persisted.

Then I tried SFCfix, but it didn't find anything

I found out I'm getting the exact same error with the same update as in this thread

 

[x BlueRobot]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, and press Enter
wusa /uninstall /KB:5013887

4. Let me know if it says it was successful or if there are any errors.

 

[jeg99]

When I perform that process I get this:



After I click OK in the warning box the search stops and nothing else is printed in CMD.

 

[x BlueRobot]

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5013887 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

 

[jeg99]

Here's the results file.

 

[x BlueRobot]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Once successfully complete, then please attempt to update again. If it fails, then please provide the latest CBS logs.

 

[jeg99]

The fix performed without errors and I didn't need to restart, Fixlog,txt attached, will attempt to update now.

 

[jeg99]

Thank you so much, the update worked :)

 

[x BlueRobot]

That's great news, glad everything is working okay now!