[SOLVED] W10 21H2: You're not up to date

[staygrapes]

Hello,

Absolutely stumped as to why my system does not proceed with the updating process, does not error out but just continues to display "Your device is missing important security and quality fixes."

I have tried the following so far:

• Running the WU Troubleshooter
• Resetting components manually as per: Additional resources for Windows Update - Windows Client
• sfc /scannow - No corruption found
• Dism /Online /Cleanup-Image /RestoreHealth - Repairs successfully

The only current issues I can see with CBS are:
2024-01-15 05:22:44, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~x86~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-01-15 05:22:44, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-01-15 05:22:44, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-01-15 05:22:44, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

(This makes no sense as KB3025096 was an old Technical Preview update?)
Nothing stands out in WindowsUpdate.log.

Any help is appreciated on this one, please let me know if you need any further information.

Cheers,

 

[Gary R]

• Click on the Search button and type Cmd
• From the search results choose Command Prompt then Run as Administrator
• When prompted by UAC allow the prompt.
• When the Command Prompt Window opens, copy and paste the following command into it, then press Enter

wusa /uninstall /KB:5008295

• Let me know if it says it was successful or if there are any errors.

 

[staygrapes]

• Click on the Search button and type Cmd
• From the search results choose Command Prompt then Run as Administrator
• When prompted by UAC allow the prompt.
• When the Command Prompt Window opens, copy and paste the following command into it, then press Enter
• Let me know if it says it was successful or if there are any errors.

Thanks Gary, I receive the message "The Update KB5008295 is not installed on this computer".

Cheers,

 

[Gary R]

OK, then please do the following ....

• Click Search and type CMD
• Right click the CMD App from the search results and select Run as Administrator
• With the App open ...
  • Copy/Paste the following Command into it ...
  • reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
    • This loads your COMPONENT hive.
  • You can now close the Command window.
• Next ...
• Download Farbar Recovery Scan Tool and save it to your Desktop
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST
• Right-click on FRST64.exe and choose Run as administrator
  • Copy and paste ... KB5008295 ... into the Search box.
  • Click the Search Registry button.
  • When the scan is complete ...
    • A log will open on your Desktop ... SearchReg.txt
  • Attach the file ... SearchReg.txt ... to your next reply.
• You may close any remaining open windows now.

 

[staygrapes]

OK, then please do the following ....

• Click Search and type CMD
• Right click the CMD App from the search results and select Run as Administrator
• With the App open ...
  • Copy/Paste the following Command into it ...
  • reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
    • This loads your COMPONENT hive.
  • You can now close the Command window.
• Next ...
• Download Farbar Recovery Scan Tool and save it to your Desktop
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST
• Right-click on FRST64.exe and choose Run as administrator
  • Copy and paste ... KB5008295 ... into the Search box.
  • Click the Search Registry button.
  • When the scan is complete ...
    • A log will open on your Desktop ... SearchReg.txt
  • Attach the file ... SearchReg.txt ... to your next reply.
• You may close any remaining open windows now.

Thanks again Gary, please see the attached.

 

[staygrapes]

Hi Gary,

My apologies, I forgot that I had local GPO set that limited my my feature version to 21H2 - I have removed this and we are good to go (another user pointed this out as a potential issue in a PM to me)

Thanks for your help on this one.

Cheers,

 

[Gary R]

OK thanks for letting me know. Glad to hear your problem is resolved.