[SOLVED] W10 21H2 update fails 0x80070003, SFC cannot start repair service

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Computer is stuck at Windows 10 1709 (64-bit). Automatic updates fail with 0x80070003 error code. Attempted to install 21H2 manually from USB recovery media that is copied to a folder in the root of the drive, and run from there. This fails with a generic message "Windows 10 installation has failed." There are no error codes in the event viewer. I have updated all drivers from the manufacturer's website (asus M51AD). I have tried a clean-boot (disabled all non-Microsoft services using msconfig, and disabled all start-up items). I've run extensive HDD test which passed. I've run chkdsk, and attempted SFC. SFC failes stating "cannot start repair service". Research on the internet causes me to suspect the Servicing Stack is corrupt, but I cannot find any instructions to fix it (can't currently find the info that led me to believe this).

I have run SFCFIX by Niemero. It stated there were no problems found.

I have also attached the zip of the CBS logs (per the new topic instructions).

Any help would be graciously appreciated. Thank you!

 

[Maxstar]

Hi and welcome to Sysnative,

Open a elevated command prompt en run the following command, attach SSU-dirlist.txt to your next post.

dir /s /a C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.16299.367_none_16d8803832210dee > "%userprofile%\desktop\SSU-dirlist.txt"

 

[Smiley]

Hello, thank you for the help.
Attached is the file you requested.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the System File Checker.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Take a screenshot of the commandprompt window and paste it into your next reply.

 

[Smiley]

See attached. Thank you!

 

[Maxstar]

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.

DISM /online /cleanup-image /RestoreHealth

Take a screenshot of the commandprompt window and paste it into your next reply.

 

[Smiley]

Failed with error: 87 - "The cleanup-image option is unknown"
Screenshot attached.

 

[Maxstar]

Please attach the following logfiles:

C:\Windows\Logs\CBS\CBS.log
C:\Windows\Logs\DISM\dism.log

 

[Smiley]

Requested files attached:

 

[Maxstar]

Can you please attach the latest CbsPersist2022*******.log as well..

 

[Smiley]

Unable to upload as text, error: "the uploaded file is too large" (it's 40Mb). Attached is the file zipped.

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Smiley]

Components hive attached (I sure appreciate all your help so far!)

 

[Maxstar]

Your welcome!


Step 1. Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4295110

• Let me know if it says it was successful or if there are any errors.
• When you get the message: The update KB4295110 is not installed on this computer, then perform step 2.

Step 2. Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4295110

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[Smiley]

Error occurred for the WUSA command - 0x80070002 - System cannot find the file specified (screenshot attached). Additionally, the SearchReg.txt results from Farbar attached.

 

[Maxstar]

Hi,

Follow these instructions to install an update with DISM.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

MD C:\WUTemp

• Now, download the following update (KB4295110) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
  Downloadlink: KB4295110
• Copy and paste the following commands one at a time into the command prompt and press enter after each.

CD C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\windows10.0-kb4295110-x64_dac269d57f002e58bdb636fcea63774877c74a58.cab

• Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

 

[Smiley]

The DISM command failed with "the add-package option is unknown". Screenshot attached.

 

[Maxstar]

Please run the following command in a elevated command prompt and post the result.

DISM /online /cleanup-image /AnalyzeComponentStore

 

[Smiley]

Error 87, "the cleanup-option is unknown"

 

[Maxstar]

Can you please run the following command as well.

Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase