W10 21H2 Freeze - No logs, no BSOD

lcpramos · Apr 7, 2022

I'm having some random freezes. I can't restart and have to force shutdown holding power button. No logs are registered on event viewer (only the Kernel-Power one from incorrect shutdown).

It's really a weird issue that i can barely explain, does someone saw anything related?

Here's a video trying to show the issue.
Windows10_21h2_bug2.mp4

xrobwx71 · Apr 7, 2022

@lcpramos Please follow the direction in the link Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista

lcpramos · Apr 7, 2022

Here it is. As i said, no BSOD happens.

xrobwx71 · Apr 8, 2022

BSOD dumps are only 1 part of many things this Sysnative File Collection app tells us.

Please stand by, someone will be with you soon.

lcpramos · Apr 8, 2022

xrobwx71 said:
BSOD dumps are only 1 part of many things this Sysnative File Collection app tells us.

Please stand by, someone will be with you soon.

Sure, no problem.

it happens independently of the machine model, the only common thing is Windows 10 21H2. Was chatting with Dell Support, then it happened again.
20220408_094732.mp4

NumberFiveee · Apr 13, 2022

So you're having the exact same issue in multiple machines?

lcpramos · Apr 14, 2022

NumberFiveee said:
So you're having the exact same issue in multiple machines?

Yes

NumberFiveee · Apr 18, 2022

lcpramos said:
Yes

That's indeed super strange..

If you have the same issue with multiple machines, I would look at software installed (if you're deploying an image) or look at USB devices connected (if you're in a testing environment using the same USB peripherals to work on the machines) to the machines..

xilolee · May 1, 2022

Did you solve it?

I see the same when the RAM is heavily occupied.
For example:
- driver verifier enabled
- memory (ram) test software (test with windows online, example: hcidesign memtest)
- memory leaks

You can open task manager and click the memory column to sort the programs in the list (to check the top ones).

ubuysa · May 2, 2022

NumberFiveee said:
So you're having the exact same issue in multiple machines?

lcpramos said:

Yes

NumberFiveee said:

That's indeed super strange..

If you have the same issue with multiple machines, I would look at software installed (if you're deploying an image) or look at USB devices connected (if you're in a testing environment using the same USB peripherals to work on the machines) to the machines..

Click to expand...

Click to expand...

I don't believe in coincidences either. If you're having the exact same issue on two different computers then it's 99.999% likely to be either something that you've done to both (flaky driver most likely) or something environmental at your home.

Try starting in safe mode (that doesn't load most drivers) and see whether you can make it fail in that state. That's in addition to the excellent advice from @NumberFiveee.

Rusty T · May 9, 2022

I had similar issues with win 10 Pro 20H1 and than 21H1 on single machine. Win 10 installed drivers itself drivers for old MBO Z68. Raid 0 array 2 x WD gold 128k

Win 10 will freeze with no explanation. I had not installed any raid driver during the setup of windows 10 I thought is more clever than win 7 and can get raid drivers for that old chipset. I was wrong.

Only when I gave up the RAID 0 array win 10 stopped freezing, nothing else worked.

HDD are perfectly fine running on another machine. Intel drivers are not without faults and issues but most of the time they do their job and if not you can downgrade or upgrade.

Win 10 doesn't like old hardware and installs half baked drivers and you can't downgrade or upgrade cause will offer only a single driver for your old hardware.

I would look very close to storage/ chipset drivers even if you don't have RAID - and I remember having high spikes of RAM during those freezes.

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