Video Stuttering and Audio Crackling/Getting Behind

Iconnick · Feb 5, 2021

Hello, this is my first post here so if I didn't do something right here I apologize. Am trying my best.

Speccy link: http://speccy.piriform.com/results/7lSUzxNOLeSH8fypA52qfwS

My custom built desktop has a bad video stuttering/audio crackling issue. The PC will be idle and my mouse will stutter and my audio will pop when watching a YouTube video. Upon a restart of the system it goes away only to return many hours later. I've tried everything from latest windows update, all driver updates including realtek, graphics, LAN, chipset, and BIOS. Everything is as updated as possible to my knowledge. It gets intensively worse when using and playing audio from OBS my streaming software.

-System: Windows 10 Pro 64-Bit
-Original Installed OS: Windows 10 Pro 64-Bit
-I purchased the full retail version.
-All hardware besides CPU cooler, PSU, and Graphics Card were purchased in July of 2020. Cooler, GPU, and PSU, are all about 1 to 2 years old.
-Cannot recall date of installation of OS.
-No manufacturer, custom built PC.
-Desktop
-MOBO - Gigabyte Aorus B550 Pro AC
-CPU: AMD Ryzen 7 3700x
-RAM: G.Skill Trident Z Neo DDR4-3600Mhz 32GB 2x16
-GPU: EVGA GeForce RTX 2070 XC Gaming, 8GB GDDR6, Dual HDB Fans & RGB LED Graphics Card 08G-P4-2172-KR
-PSU: EVGA 1000w
-I don't know what Driver Verifier is.
-I use firewall and SUPERAntiSpyware
-No Proxy, VPN, or anything of that sort
-I don't think I'm using any disk image tools that I'm aware of
-Only overclocking is the preinstalled overclock on the motherboard for Ryzen 7 CPU and GPU overclock by EVGA Precision X1

SysnativeFileCollectionApp: SysnativeFileCollectionApp.zip
Trace.zip: trace.zip

Hope I provided everything needed!

Iconnick · Feb 5, 2021

Iconnick said:
Hello, this is my first post here so if I didn't do something right here I apologize. Am trying my best.

Speccy link: http://speccy.piriform.com/results/7lSUzxNOLeSH8fypA52qfwS

My custom built desktop has a bad video stuttering/audio crackling issue. The PC will be idle and my mouse will stutter and my audio will pop when watching a YouTube video. Upon a restart of the system it goes away only to return many hours later. I've tried everything from latest windows update, all driver updates including realtek, graphics, LAN, chipset, and BIOS. Everything is as updated as possible to my knowledge. It gets intensively worse when using and playing audio from OBS my streaming software.

-System: Windows 10 Pro 64-Bit
-Original Installed OS: Windows 10 Pro 64-Bit
-I purchased the full retail version.
-All hardware besides CPU cooler, PSU, and Graphics Card were purchased in July of 2020. Cooler, GPU, and PSU, are all about 1 to 2 years old.
-Cannot recall date of installation of OS.
-No manufacturer, custom built PC.
-Desktop
-MOBO - Gigabyte Aorus B550 Pro AC
-CPU: AMD Ryzen 7 3700x
-RAM: G.Skill Trident Z Neo DDR4-3600Mhz 32GB 2x16
-GPU: EVGA GeForce RTX 2070 XC Gaming, 8GB GDDR6, Dual HDB Fans & RGB LED Graphics Card 08G-P4-2172-KR
-PSU: EVGA 1000w
-I don't know what Driver Verifier is.
-I use firewall and SUPERAntiSpyware
-No Proxy, VPN, or anything of that sort
-I don't think I'm using any disk image tools that I'm aware of
-Only overclocking is the preinstalled overclock on the motherboard for Ryzen 7 CPU and GPU overclock by EVGA Precision X1

SysnativeFileCollectionApp: SysnativeFileCollectionApp.zip
Trace.zip: trace.zip

Hope I provided everything needed!

Anyone available to help?

xilolee · Feb 6, 2021

Hi!

Try this:

1) Find your pci string in "Device manager, Sound, Video and game controllers", "High Definition Audio Device", properties, details tab, Property: Parent, Value: Your-PCIString

2) Open regedit and "navigate" here: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\Your-PCIString\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties

Obviously, you have to substitute the letters "Your-PCIString", in the above path, with the pci string you found at point one.

3) Change the MSISupported value, from 0 to 1. If it doesn't exist, create a new dword (32-bit value), name it MSISupported, give it 1 as value.

Iconnick · Feb 7, 2021

xilolee said:
Hi!

Try this:

1) Find your pci string in "Device manager, Sound, Video and game controllers", "High Definition Audio Device", properties, details tab, Property: Parent, Value: Your-PCIString

2) Open regedit and "navigate" here: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\Your-PCIString\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties

Obviously, you have to substitute the letters "Your-PCIString", in the above path, with the pci string you found at point one.

3) Change the MSISupported value, from 0 to 1. If it doesn't exist, create a new dword (32-bit value), name it MSISupported, give it 1 as value.

Done. Should I see immediate results? or upon restart? Because I did not have immediate results.

xilolee · Feb 7, 2021

Reboot

Iconnick · Feb 8, 2021

xilolee said:
Reboot

After giving it some time the issue still persists. Also wanted to note this problem hasn't always been a thing. Only started back in late November.

xilolee · Feb 14, 2021

Change the MSISupported value of "Standard SATA AHCI Controller" (storahci.sys), from 1 to 0.
Device ID: PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A
This could (or could not) decrease a bit the disk usage (and the latency could decrease with it).

Instructions:

From an elevated command prompt (command prompt (admin)), launch this command:

Code:

reg query "hklm\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties" /v msisupported

You COULD get this:

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties
    msisupported    REG_DWORD    0x1

The following command changes the value from 1 to 0:

Code:

reg add "hklm\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties" /v MSISupported /t reg_dword /d 0 /f

Reboot and see if things will change.

Iconnick · Feb 17, 2021

xilolee said:
Change the MSISupported value of "Standard SATA AHCI Controller" (storahci.sys), from 1 to 0.
Device ID: PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A
This could (or could not) decrease a bit the disk usage (and the latency could decrease with it).

Instructions:

From an elevated command prompt (command prompt (admin)), launch this command:

Code:

reg query "hklm\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties" /v msisupported

You COULD get this:

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties msisupported REG_DWORD 0x1

The following command changes the value from 1 to 0:

Code:

reg add "hklm\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties" /v MSISupported /t reg_dword /d 0 /f

Reboot and see if things will change.

So I had a new windows update and it seemed to fix my problem. If the problem returns I'll try this!

Iconnick · Feb 17, 2021

Iconnick said:
So I had a new windows update and it seemed to fix my problem. If the problem returns I'll try this!

As soon as I posted this it came back. Trying it now.

EssDee · Feb 18, 2021

Iconnick said:
As soon as I posted this it came back. Trying it now.

any update on this?

Iconnick · Feb 18, 2021

xilolee said:
Change the MSISupported value of "Standard SATA AHCI Controller" (storahci.sys), from 1 to 0.
Device ID: PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A
This could (or could not) decrease a bit the disk usage (and the latency could decrease with it).

Instructions:

From an elevated command prompt (command prompt (admin)), launch this command:

Code:

reg query "hklm\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties" /v msisupported

You COULD get this:

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties msisupported REG_DWORD 0x1

The following command changes the value from 1 to 0:

Code:

reg add "hklm\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&5F22ECF&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties" /v MSISupported /t reg_dword /d 0 /f

Reboot and see if things will change.

Tried this and this issue is still present. My PC also blue screened the other day without any loss of data. But got the error saying something went wrong and then it restarted like normal. What do you think the issue is here? Should I do a fresh install of windows on my SSD? Is one of my harddrives failing? (One is VERY old)

Iconnick · Feb 18, 2021

EssDee said:
any update on this?

Didn't work. Still have the issue. Goes away after restart for like a day then comes back.

zbook · Feb 19, 2021

Free up space on the Windows drive so that there is > 30 GB free space.

The logs displayed many unexpected shutdowns and restarts.
Were these manual power offs or were these surprise restarts?

Run HD Sentinel (free or trial version)
Hard Disk Sentinel - HDD health and temperature monitoring
Post images or share links into the thread for the overview, temperature, and SMART tabs.

Open administrative command prompt (ACP) and copy and paste:

1) wmic recoveros set autoreboot = false
2) wmic recoveros set DebugInfoType = 7
3) wmic recoveros get autoreboot
4) wmic recoveros get DebugInfoType
5) wmic Computersystem where name="%computername%" set AutomaticManagedPagefile=True
6) wmic Computersystem where name="%computername%" get AutomaticManagedPagefile
7) bcdedit /enum {badmemory}

When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Please check the motherboard version.
B550 AORUS PRO AC (rev. 1.x) Support | Motherboard - GIGABYTE U.S.A.
If applicable upgrade the BIOS.

Code:

      Drive: C:
Free Space: 5.2 GB
Total Space: 237.1 GB
File System: NTFS
      Model: Samsung SSD 850 EVO 250GB

Iconnick · Feb 23, 2021

zbook said:
Free up space on the Windows drive so that there is > 30 GB free space.

The logs displayed many unexpected shutdowns and restarts.
Were these manual power offs or were these surprise restarts?

Run HD Sentinel (free or trial version)
Hard Disk Sentinel - HDD health and temperature monitoring
Post images or share links into the thread for the overview, temperature, and SMART tabs.

Open administrative command prompt (ACP) and copy and paste:

1) wmic recoveros set autoreboot = false
2) wmic recoveros set DebugInfoType = 7
3) wmic recoveros get autoreboot
4) wmic recoveros get DebugInfoType
5) wmic Computersystem where name="%computername%" set AutomaticManagedPagefile=True
6) wmic Computersystem where name="%computername%" get AutomaticManagedPagefile
7) bcdedit /enum {badmemory}

When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Please check the motherboard version.
B550 AORUS PRO AC (rev. 1.x) Support | Motherboard - GIGABYTE U.S.A.
If applicable upgrade the BIOS.

Code:

Drive: C: Free Space: 5.2 GB Total Space: 237.1 GB File System: NTFS Model: Samsung SSD 850 EVO 250GB

My computer has not had any random restarts. Any restarts shown I performed. Now within the past week, my PC has bluescreened but restarted normally with no data loss. This was after the log I posted was made. I scanned for corrupted windows files and they were fixed so hopefully that problem is resolved and not part of the problem here. I also will be updating my BIOS to the latest version. I currently have the 2nd latest version installed.

Requested ACP info:

Microsoft Windows [Version 10.0.19042.804]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\NICKSPC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk2\\Partition4"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\NICKSPC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk2\\Partition4"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros get autoreboot
AutoReboot
FALSE

C:\WINDOWS\system32>wmic recoveros get DebugInfoType
DebugInfoType
7

C:\WINDOWS\system32>wmic Computersystem where name="%computername%" set AutomaticManagedPagefile=True
Updating property(s) of '\\NICKSPC\ROOT\CIMV2:Win32_ComputerSystem.Name="NICKSPC"'
Property(s) update successful.

C:\WINDOWS\system32>wmic Computersystem where name="%computername%" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE

C:\WINDOWS\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier {badmemory}

C:\WINDOWS\system32>

--------------------------------------------------------

Images attached are of the boot drive with windows installed. Will be trying to free up at least 30GB of free space on the SSD as well.

zbook · Feb 23, 2021

Please upload new Sysnative log collector results.

For any unexpected shutdows or restarts run the log collector to collect new files.

Iconnick · Feb 23, 2021

zbook said:
Please upload new Sysnative log collector results.

For any unexpected shutdows or restarts run the log collector to collect new files.

Updated Sysnative Log Collector

Iconnick · Mar 2, 2021

Iconnick said:
Updated Sysnative Log Collector

Any update on this?

zbook · Mar 3, 2021

The log collector was ran on 02/23/2021 and there was a BSOD on 02/22/2021 and another on 02/16/2021.

All bugchecks were 133.

One dump file was collected.

There were two misbehaving drivers seen in the most recent crash.

The drive had insufficient free space.

1) Please increase the C: drive free space so that there is > 30 GB free space:
Free up drive space in Windows 10

2) Uninstall and reinstall: VMware software
hcmon.sys
VMware USB monitor

3) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
4) re-install the Nvidia GPU driver from the Nvidia website
5) make sure that you check the clean install box and if available install the physx driver.

Display Driver Uninstaller Download version 18.0.3.5 (or newer version if available)
Wagnardsoft

Download Drivers | NVIDIA
Download Drivers | NVIDIA

6) Upload new Sysnative log collector results

Code:

hcmon    VMware hcmon    c:\windows\system32\drivers\hcmon.sys    Kernel Driver    Yes    Auto    Running    OK    Normal    No    Yes

Code:

C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_D67C20D727D4578C\NVLDDMKM.SYS (27.21.14.6140, 37.32 MB (39,137,952 bytes), 1/30/2021 10:08 PM)

hcmon.sys

VMware USB monitor

VMware Support Offerings & Services

nvlddmkm.sys

nVidia Video drivers

Download Drivers | NVIDIA
Get from OEM for laptops

Code:

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 [HI]Free Space: 8.9 GB[/HI]
Total Space: 237.1 GB
File System: NTFS
      Model: Samsung SSD 850 EVO 250GB

Code:

fffff888`0d627720  fffff806`1a9ee3e3 nvlddmkm+0x7ce3e3
fffff888`0d627728  fffff806`1a9ee9c4 nvlddmkm+0x7ce9c4
fffff888`0d627730  fffff806`1a9eff5c nvlddmkm+0x7cff5c
fffff888`0d627738  00000000`00000000
fffff888`0d627740  ffff8105`e0ae6520
fffff888`0d627748  00000000`00000000
fffff888`0d627750  00000000`00000000
fffff888`0d627758  00000000`00000000
fffff888`0d627760  00000000`00000000
fffff888`0d627768  00000000`00000000
fffff888`0d627770  00000000`00000000
fffff888`0d627778  00000000`00000000
fffff888`0d627780  00000000`00000000
fffff888`0d627788  00000000`00000000
fffff888`0d627790  00000000`00000000
fffff888`0d627798  00000000`00000000
fffff888`0d6277a0  00000000`00000000
fffff888`0d6277a8  fffff806`1aa7eda8 nvlddmkm+0x85eda8
fffff888`0d6277b0  00000000`00000000
fffff888`0d6277b8  00000002`1a9f7400
fffff888`0d6277c0  ffffaa29`00010000
fffff888`0d6277c8  ffff8105`d4602000
fffff888`0d6277d0  00000000`00000000
fffff888`0d6277d8  00000000`00000000
fffff888`0d6277e0  00000000`00000000
fffff888`0d6277e8  00000000`00000000
fffff888`0d6277f0  00000000`00000000
fffff888`0d6277f8  00000000`00000000
fffff888`0d627800  00000000`00000000
fffff888`0d627808  00000000`00000000
fffff888`0d627810  00000000`00000001
fffff888`0d627818  00000003`00000000
fffff888`0d627820  00000000`00000000
fffff888`0d627828  00000000`00000000
fffff888`0d627830  00000000`00000000
fffff888`0d627838  00000000`00000000
fffff888`0d627840  00000000`00000000
fffff888`0d627848  00000000`00000001
fffff888`0d627850  00000000`00000000
fffff888`0d627858  00000000`00000000
fffff888`0d627860  00000000`00000000
fffff888`0d627868  00000000`00000000
fffff888`0d627870  00000000`00000007
fffff888`0d627878  fffff806`1a9c0574 nvlddmkm+0x7a0574
fffff888`0d627880  00000000`00000000
fffff888`0d627888  00000000`00000000
fffff888`0d627890  00000000`00000000
fffff888`0d627898  fffff806`1aa10617 [HI]nvlddmkm[/HI]+0x7f0617
fffff888`0d6278a0  ffff8105`d4610d8c
fffff888`0d6278a8  ffffaa29`234d2f19
fffff888`0d6278b0  ffff8105`d4602000
fffff888`0d6278b8  ffff8105`dafc7000
fffff888`0d6278c0  fffff888`0d627a68
fffff888`0d6278c8  00000000`00000000
fffff888`0d6278d0  00000000`00000000
fffff888`0d6278d8  ffff8105`d4602000
fffff888`0d6278e0  ffff8105`e29abcc8
fffff888`0d6278e8  fffff806`15c638fb USBXHCI!Bulk_InsertLinkTrb+0x11b
fffff888`0d6278f0  ffff8105`00000000
fffff888`0d6278f8  ffff8105`e29abcc8
fffff888`0d627900  00000000`00001c21
fffff888`0d627908  ffff8105`da5e39d0
fffff888`0d627910  00000000`8000001a
fffff888`0d627918  fffff806`089bc900 Wdf01000!FxNonPagedObject::Unlock+0x20 [minkernel\wdf\framework\shared\inc\private\common\FxNonPagedObject.hpp @ 165]
fffff888`0d627920  ffff8105`da5e39d0
fffff888`0d627928  fffff806`15c2cf8f USBXHCI!Bulk_Stage_MapIntoRing+0x2ff

Code:

fffff888`0d627fe8  ffff9501`19fc8020
fffff888`0d627ff0  ffff8105`da68a050
fffff888`0d627ff8  ffff8105`de6051b0
fffff888`0d628000  00000000`00000000
fffff888`0d628008  fffff806`1a1331abUnable to load image hcmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hcmon.sys
*** ERROR: Module load completed but symbols could not be loaded for hcmon.sys
 hcmon+0x31ab
fffff888`0d628010  fffff806`089ba710 Wdf01000!FxDevice::DispatchWithLock [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1385]
fffff888`0d628018  ffff8105`da68a4c8
fffff888`0d628020  00000000`00000000
fffff888`0d628028  ffff8105`dfcb9dd0
fffff888`0d628030  00000000`00000000
fffff888`0d628038  ffff8105`d953a450

Code:

fffff888`0d628c38  fffff806`089ba710 Wdf01000!FxDevice::DispatchWithLock [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1385]
fffff888`0d628c40  00007efa`2bc103a8
fffff888`0d628c48  00000000`0000000f
fffff888`0d628c50  ffff8105`da5c06d0
fffff888`0d628c58  fffff806`089ba976 Wdf01000!FxDevice::DispatchWithLock+0x266 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1447]
fffff888`0d628c60  ffff8105`d43efc50
fffff888`0d628c68  fffff806`00000000
fffff888`0d628c70  00000000`00000000
fffff888`0d628c78  00000000`00000000
fffff888`0d628c80  00000000`00000000
fffff888`0d628c88  00000000`00000000
fffff888`0d628c90  00000000`00000000
fffff888`0d628c98  00000000`00000000
fffff888`0d628ca0  ffff8105`da5c06d0
fffff888`0d628ca8  ffff8105`de6051b0
fffff888`0d628cb0  00000000`00000000
fffff888`0d628cb8  fffff806`1a1331ab [HI]hcmon[/HI]+0x31ab
fffff888`0d628cc0  fffff806`089ba710 Wdf01000!FxDevice::DispatchWithLock [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1385]
fffff888`0d628cc8  ffff8105`da5c0ab8
fffff888`0d628cd0  00000000`00000000
fffff888`0d628cd8  ffff8105`d56fbe20
fffff888`0d628ce0  00000000`00000000
fffff888`0d628ce8  ffff8105`d953a450
fffff888`0d628cf0  ffff8105`da5c0ab8
fffff888`0d628cf8  00000000`00220003
fffff888`0d628d00  ffff8105`cb29fbe0
fffff888`0d628d08  fffff806`03c52f55 nt!IofCallDriver+0x55
fffff888`0d628d10  ffff8105`da5c06d0
fffff888`0d628d18  ffff8105`da5c06d0
fffff888`0d628d20  ffff8105`d953a450
fffff888`0d628d28  ffff8105`ca010340
fffff888`0d628d30  00000000`00000030
fffff888`0d628d38  00000000`00000000
fffff888`0d628d40  ffff8105`da5c06d0
fffff888`0d628d48  fffff806`08b1b58d ACPI!ACPIIrpDispatchDeviceControl+0xad
fffff888`0d628d50  ffff8105`d953a450
fffff888`0d628d58  ffff8105`da5c06d0
fffff888`0d628d60  ffff8105`ca016980
fffff888`0d628d68  ffff8105`00000030
fffff888`0d628d70  ffff8105`00000000
fffff888`0d628d78  fffff5fa`00000030
fffff888`0d628d80  fffff806`08b7d068 ACPI!AcpiFilterIrpDispatch+0x8
fffff888`0d628d88  fffff806`08b110d5 ACPI!ACPIDispatchIrp+0xc5
fffff888`0d628d90  ffff8105`cb29fbe0
fffff888`0d628d98  00000000`00000007
fffff888`0d628da0  ffff8105`da5c0ab8
fffff888`0d628da8  00000000`00000fff
fffff888`0d628db0  ffff8105`da568438
fffff888`0d628db8  00000000`00000fff
fffff888`0d628dc0  ffff8105`e3a9e080
fffff888`0d628dc8  00000000`00000000
fffff888`0d628dd0  00000000`00000000
fffff888`0d628dd8  00000000`00000000
fffff888`0d628de0  00000000`00000000
fffff888`0d628de8  00000000`00000000
fffff888`0d628df0  ffff8105`da5c06d0
fffff888`0d628df8  fffff806`19c9eed8 UsbHub3!WPP_9f8e321b0e16315429714d1dd54efe91_Traceguids

Code:

hcmon.sys    Thu Jul 23 08:13:15 2020 (5F19A90B)

Code:

nvlddmkm.sys Fri Jan 22 10:52:54 2021 (600B1F06)

x BlueRobot · Mar 3, 2021

If possible, please zip and upload the MEMORY.DMP file, it should be in the following location:

Rich (BB code):

%systemroot%\MEMORY.DMP

x BlueRobot · Mar 3, 2021

Iconnick said:
Updated Sysnative Log Collector

When able, please attach .zip files using the "Attach Files" option available at the bottom of the reply box.

Video Stuttering and Audio Crackling/Getting Behind

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