Very high latency, horrible stuttering in games.

A

AkshayGunplay

Member
Joined
Dec 23, 2019
Posts
8
I'm facing stuttering on my computer. This stutter happens randomly. This is especially noticeable while playing games. LatencyMon shows high latency for some drivers.



Specs -

Ryzen 5 1600
MSI A320M-A PRO MAX (latest bios)
GTX 1660
Corsair Vengeance 16gb 2400mhz (dual channel)



LatencyMon stats -

CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:58:13 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: GAMING-RIG
OS version: Windows 10 , 10.0, build: 19041 (x64)
Hardware: MS-7C52, Micro-Star International Co., Ltd., A320M-A PRO MAX (MS-7C52)
CPU: AuthenticAMD AMD Ryzen 5 1600 Six-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 16333 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 320 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 484.30
Average measured interrupt to process latency (µs): 7.337207

Highest measured interrupt to DPC latency (µs): 480.20
Average measured interrupt to DPC latency (µs): 3.825345


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 437.770
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.064042
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.066097

ISR count (execution time <250 µs): 689809
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 13
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 3129.960
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 456.38 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.027102
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 456.38 , NVIDIA Corporation

Total time spent in DPCs (%) 0.069251

DPC count (execution time <250 µs): 3230602
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 690
DPC count (execution time 1000-1999 µs): 2
DPC count (execution time 2000-3999 µs): 1
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: epicgameslauncher.exe

Total number of hard pagefaults 17793
Hard pagefault count of hardest hit process: 6323
Number of processes hit: 77


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 122.719407
CPU 0 ISR highest execution time (µs): 437.770
CPU 0 ISR total execution time (s): 27.665613
CPU 0 ISR count: 664365
CPU 0 DPC highest execution time (µs): 3129.960
CPU 0 DPC total execution time (s): 27.668985
CPU 0 DPC count: 2817750
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 8.068519
CPU 1 ISR highest execution time (µs): 153.430
CPU 1 ISR total execution time (s): 0.017260
CPU 1 ISR count: 4947
CPU 1 DPC highest execution time (µs): 246.20
CPU 1 DPC total execution time (s): 0.130367
CPU 1 DPC count: 7998
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 9.104864
CPU 2 ISR highest execution time (µs): 10.680
CPU 2 ISR total execution time (s): 0.004655
CPU 2 ISR count: 851
CPU 2 DPC highest execution time (µs): 265.960
CPU 2 DPC total execution time (s): 0.702284
CPU 2 DPC count: 312824
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 5.878011
CPU 3 ISR highest execution time (µs): 5.90
CPU 3 ISR total execution time (s): 0.000012
CPU 3 ISR count: 2
CPU 3 DPC highest execution time (µs): 223.450
CPU 3 DPC total execution time (s): 0.038407
CPU 3 DPC count: 7512
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 7.032546
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 296.360
CPU 4 DPC total execution time (s): 0.113703
CPU 4 DPC count: 24835
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 5.340013
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 308.470
CPU 5 DPC total execution time (s): 0.012510
CPU 5 DPC count: 2752
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 6.541828
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 212.280
CPU 6 DPC total execution time (s): 0.129565
CPU 6 DPC count: 23190
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 5.230508
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 141.020
CPU 7 DPC total execution time (s): 0.011928
CPU 7 DPC count: 2124
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 6.220171
CPU 8 ISR highest execution time (µs): 16.10
CPU 8 ISR total execution time (s): 0.012974
CPU 8 ISR count: 14687
CPU 8 DPC highest execution time (µs): 290.680
CPU 8 DPC total execution time (s): 0.078004
CPU 8 DPC count: 12379
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 5.479772
CPU 9 ISR highest execution time (µs): 6.660
CPU 9 ISR total execution time (s): 0.000296
CPU 9 ISR count: 292
CPU 9 DPC highest execution time (µs): 59.840
CPU 9 DPC total execution time (s): 0.022289
CPU 9 DPC count: 3533
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 6.693142
CPU 10 ISR highest execution time (µs): 3.40
CPU 10 ISR total execution time (s): 0.001147
CPU 10 ISR count: 1235
CPU 10 DPC highest execution time (µs): 339.310
CPU 10 DPC total execution time (s): 0.081618
CPU 10 DPC count: 11423
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 5.894734
CPU 11 ISR highest execution time (µs): 4.440
CPU 11 ISR total execution time (s): 0.003243
CPU 11 ISR count: 3443
CPU 11 DPC highest execution time (µs): 192.080
CPU 11 DPC total execution time (s): 0.037664
CPU 11 DPC count: 4975
_________________________________________________________________________________________________________
 

Attachments

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It doesn't work because you are using powershell (admin).
The following command is for powershell:
Code: 
msinfo32 /nfo "$env:USERPROFILE\Desktop\msinfo32.nfo"
I modified the posting instructions: I included the powershell alternative commands.
Thanks. :)
 
  • System Manufacturer? - Custom
  • Laptop or Desktop? - Desktop
  • OS ? (Windows 10, 8.1, 8, 7, Vista) - Windows 10
  • x86 (32bit) or x64 (64bit)? - x64
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Retail
  • Age of system? (hardware) - 1 month for motherboard, 2 months for ram and 1-2 years for other components
  • Age of OS installation? - 1 month
  • Have you re-installed the OS? - No
  • CPU - Ryzen 5 1600
  • RAM (brand, EXACT model, what slots are you using?) - Corsair Vengeance CMK8GX4M1A2400C16R 16gb (1x8gb) Dual Channel
  • Video Card - GTX 1660
  • MotherBoard - (if NOT a laptop) - MSI A320M-A PRO MAX
  • Power Supply - brand & wattage (if laptop, skip this one) - ANTEC EARTHWATTS GOLD PRO 750W
  • Is driver verifier enabled or disabled? - Disabled
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) - Windows Defender only
  • Are you using proxy, vpn, ipfilters or similar software? - No
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) - No
  • Are you currently under/overclocking? Are there overclocking software installed on your system? - No (everything is set to stock settings)

Speccy link - http://speccy.piriform.com/results/gwP1WIXB6xq28SQQ8JIQlC2
 

Attachments

Does this happen in online games or also in offline ones?

The trace you sent was empty.
Please re-try, when the problem appears (i.e., you should take the trace when the problem is present).
 
xilolee said:
Does this happen in online games or also in offline ones?

The trace you sent was empty.
Please re-try, when the problem appears (i.e., you should take the trace when the problem is present).
Click to expand...

Yes. The stuttering happens in online as well as offline games. This also happens when using windows. Like opening apps, scrolling through Steam or Microsoft edge. I can clearly see frame drops.

I have attached another trace and thank you for replying.
 

Attachments

xilolee said:
Did the new nvidia driver solve the problem?
Click to expand...
No sir. I actually re-installed windows 10 and I still have the same problem. And this time I only installed Nvidia driver. I let windows install all the other drivers hoping it would solve the problem. I guess not.
 

Attachments

  • Screenshot (8).png
    Screenshot (8).png
    50.3 KB · Views: 6
How long have you had this rig and did it always have this issue? Ryzen Gen1 1600 (non x) and looks like you upgraded the GPU and possibly the PSU. Most builders don't pick an AMD 320M board to build with along with DDR4 2400 mhz memory not that there's anything wrong with it just saying, so was your rig originally an OEM PC? I see you have the latest 2.60 BIOS release from your speccy report correct? Vcore is a bit too high for idle idle @ 1.376v as well as your idle temps 40c. Also what power plan are you using?


1602993442539.png
 
Last edited:
SpareChange said:
How long have you had this rig and did it always have this issue? Ryzen Gen1 1600 (non x) and looks like you upgraded the GPU and possibly the PSU. Most builders don't pick an AMD 320M board to build with along with DDR4 2400 mhz memory not that there's anything wrong with it just saying, so was your rig originally an OEM PC? I see you have the latest 2.60 BIOS release from your speccy report correct? Vcore is a bit too high for idle idle @ 1.376v as well as your idle temps 40c. Also what power plan are you using?


View attachment 63211
Click to expand...
Motherboard is brand new. Bought 2 months ago. Yes I have had this issue since the beginning. I was previously using a B450 motherboard. It just died one day. So I got an A320 motherboard as I have no plans to upgrade to a new cpu any time soon. The ram is from my old intel system. This is not an OEM PC. I have assembled it myself. Yes its the latest bios. About Vcore - yes it is high, but its the stock settings on my mobo. I have not done any changes to motherboard settings. I am using high performance power plan.
 
I would run memtest86 on the memory as I looked at tested ram and saw only a very few Corsair 2400 speed ram tested and somehow that just feels like the issue to
me which sent me there to look at tested ram. Run at least 2 full pass tests.
MemTest86 - Download now!
 

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