USB Ports Problem, can't in-place upgrade my OS, use DISM and SFC

Saji02 · Dec 22, 2023

Hello, as the title says, I am trying to figure out and fix my USB ports problem. Tried all sorts of things that I have seen in the internet like uninstalling it and before I conclude that is a hardware problem, I want to try to refresh my OS or check for corrupted files or drivers that might solve the problem. I have also run into the problem a few months ago about not being able to install windows update but it seems to be fixed after I used chkdsk. But there might still some lingering problems on my files and want to try other methods that might fix it.

My OS is: Windows 10 64-bit Version 22H2 (19045.3803)

Thank you!

Maxstar · Dec 23, 2023

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Saji02 · Dec 23, 2023

Hi, the DISM command now works, but still can't inplace upgrade repair my OS. Here is the log for the SFCFix. Thanks

Maxstar · Dec 23, 2023

Hi,

What error do you get when you try to perform an in-place-upgrade - is it a rollback issue?

Saji02 · Dec 23, 2023

Hello, I am not really sure either since there is no particular error that is showing up other than "Windows 10 installation has failed" (Used the media creation tool from Microsoft website)

Maxstar · Dec 23, 2023

Please do the following to get more information about this system.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

Saji02 · Dec 23, 2023

These are the results

Maxstar · Dec 23, 2023

Hi,

Please attach the following file to your next post to look at.

C:\windows\Minidump\122023-113968-01.dmp

Saji02 · Dec 23, 2023

Hi, here it is

Maxstar · Dec 23, 2023

Thanks, however it seems you're trying to perform an in-place upgrade with an illigal (cracked) version of Windows. Is the mounted ISO below legal or not?

Rich (BB code):

https://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Script/Wacatac.B!ml&threatid=2147735503&enterprise=0
Name: Trojan:Script/Wacatac.B!ml
Severity: Severe
Category: Trojan
Path: file:_E:\Windows10.iso

Saji02 · Dec 23, 2023

Yes, it is legal. I downloaded the Media Creation Tool in the Microsoft website then made an ISO with it. It is also the one that puzzles me that there is a trojan that is being detected, I searched around in the internet a little bit and some says it is false positive so I didn't worry about it but now that seems to be the problem? Besides I also tried in-place-upgrade my OS without the ISO and just using the Media Creation Tool online but it is the same.

Maxstar · Dec 23, 2023

I noticed traces of other cracks for Adobe software as well on this system, so let's start a first cleaning.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Saji02 · Dec 23, 2023

Hi, this is the log. Thanks

Maxstar · Dec 23, 2023

Download

ESET Online Scanner and save it to your desktop.

Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
When the tool opens select the English language and click on Get Started.
Accept the license agreement, and select in the "Before we start..." screen the following options:
- No thanks, I am not interested. (if you don't want to share anonymous data with ESET.)
- Enable feedback system (recommended).
Click on Continue and click on the Full Scan option.
Select Enable ESET to detect and quarantine potentially unwanted applications - then click Start scan. (This may take some time.)
When the scan is ready and if threats have been detected, select Save scan log. Save it to your desktop as Eset.txt. Click on Continue.
ESET Online Scanner will now ask if you'd like to turn on the Periodic Scan feature. Disable this option if you don't want to plan the periodic scan.
Click on Continue If you left feedback, click Submit and continue. If not, Close without feedback.
Attach the scan log Eset.txt to your next reply.

Saji02 · Dec 23, 2023

Hi this is the result

Maxstar · Dec 24, 2023

Hi,

Please remove the current Windows 10 ISO and create a new one to see if it's still detected as Trojan:Script/Wacatac.B!ml by Defender.

Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
Save the tool on your Desktop and double click to run it.
On the License terms page, if you accept the license terms, select Accept.
On the What do you want to do page, select Create installation media (USB....) and then select Next.
Choose the ISO file option. Once the download is complete, right click the ISO and select the option Mount.
Open the Windows File Explorer and open mounted ISO, and run the setup.exe file.
Follow the instructions and click on the option Change what to keep.
Select the option Keep personal files and apps and click next.
Windows Setup will now start the in-place upgrade installation to repair Windows.

Saji02 · Dec 24, 2023

Hi, it is still the same. Can't in-place upgrade

Maxstar · Dec 24, 2023

Hi,

Open the startmenu and type diskmgmt.msc and maximize this window, take a screenshot of it and post it into your next reply.

Does the following (hidden) folder exists? C:\$WINDOWS.~BT

If so attach the following files from C:\$Windows.~BT\Sources\Panther

Setuperr.log
Setupact.log

Saji02 · Dec 24, 2023

Hi, these are the logs and the screenshot.

For setupact.log
setupact.log

Maxstar · Dec 24, 2023

It seems there's something wrong with your EFI partition, your SSD as well the HDD contain an EFI partition. I would suggest the following.

Rich (BB code):

Drive c: (System) (Fixed) (Total:131.4 GB) (Free:24.17 GB) (Model: Ramsta SSD S800 512GB) NTFS
Drive d: () (Fixed) (Total:344.95 GB) (Free:139.7 GB) (Model: Ramsta SSD S800 512GB) NTFS

1. Free up some more space on your system partition (C), or resize the partitions on this SSD.
2. Make a full system image of your current SSD were Windows is installed on.
3. Disconnect the 1TB hard drive of Seagate (ST1000DM010-2EP102).
4. Rebuild the EFI partition using the following instructions into the Windows Recovery Environment.

1. Boot the computer into the Recovery Environment - open the command prompt and run the following commands.
2. Replace 0 with the actual number of the HDD/SSD where Windows is installed.

Rich (BB code):

diskpart
list disk
select disk 0
list partition

3. Then run the following command and replace 1 with the actual number of the Windows OS partition.

Rich (BB code):

select partition 1

4. The following commands will resize the Windows OS partition and create the new EFI System Partition. (Note: the driveletter W should be free!)

Rich (BB code):

shrink desired=100
create partition efi size=100
format quick fs=fat32
assign letter=w

5. Run the following commands to list the partitions and volumes.

Code:

list partition
list volume

6. Note the drive letter where the Windows OS is installed, which is displayed after running list volume.
7. Close diskpart.

Code:

exit

8. Run the following command: Replace X with the volume letter of the Windows OS partition.

Code:

bcdboot X:\windows /s W:

9. Now the BCDBoot command copies the boot files from the Windows partition into the EFI System Partition and re-create the BCD store.

USB Ports Problem, can't in-place upgrade my OS, use DISM and SFC

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