P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 9, 2022 #21 You may install KB890830. Skip the other one for now. Attach the ComponenstScanner log file.
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 10, 2022 #22 scan file as requested Attachments ComponentsScanner.txt 4.7 KB · Views: 3
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 10, 2022 #23 how strange thought i uploaded this but must have not hit the post button
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 11, 2022 #24 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Run the tool ComponentsScanner again and attach the log file. Attachments SFCFix.zip 57.9 KB · Views: 7
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Run the tool ComponentsScanner again and attach the log file.
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 11, 2022 #25 here we go Attachments SFCFix.txt 6.1 KB · Views: 0 ComponentsScanner.txt 2.6 KB · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 11, 2022 #26 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Run the tool ComponentsScanner again and attach the log file. Attachments SFCFix.zip 30.3 KB · Views: 6
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Run the tool ComponentsScanner again and attach the log file.
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 11, 2022 #27 here we are Attachments SFCFix.txt 4 KB · Views: 1
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 11, 2022 #28 and the other Attachments ComponentsScanner.txt 1.5 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 12, 2022 #29 Try the upgrade to Windows 10 again and report the result. Make sure to have a backup of all your important data first.
Try the upgrade to Windows 10 again and report the result. Make sure to have a backup of all your important data first.
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 12, 2022 #30 still fails same results gets 100% in to the inst then says will restart soon then fails with the two pics. Attachments windows-10-failed.PNG 21.1 KB · Views: 6 windows10-faili1.PNG 13.4 KB · Views: 6
still fails same results gets 100% in to the inst then says will restart soon then fails with the two pics.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 12, 2022 #31 Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, check Windows Update. If important updates are available provide a screenshot of that.
Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, check Windows Update. If important updates are available provide a screenshot of that.
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 12, 2022 #32 non microspft services disabled and startup items disabled restart and scan for updates result Attachments updates.PNG 14.1 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 13, 2022 #33 Zip following files and attach the zip file to your next reply. C:\Windows\Logs\CBS\cbs.log C:\$Windows.~BT\Sources\panther\setupact.log C:\$Windows.~BT\Sources\panther\miglog.xml C:\Windows\setupapi.log
Zip following files and attach the zip file to your next reply. C:\Windows\Logs\CBS\cbs.log C:\$Windows.~BT\Sources\panther\setupact.log C:\$Windows.~BT\Sources\panther\miglog.xml C:\Windows\setupapi.log
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 13, 2022 #34 no setupapi.log found here are the others Attachments Logs-to-upload.zip 416.1 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 13, 2022 #35 Download & Run the tool SetupDiag Open the website SetupDiag Download Page Click the Download SetupDiag button. Create a new folder on your Desktop and nove the file SetupDiag.exe to that folder. Right-click the "SetupDiag.exe" and click Run as administrator. When completed, three files are created, "Log.zip," "SetupDiag.exe.config," and "SetupDiagResults.log" in the folder SetupDiag.exe was executed. Attach only the file "SetupDiagResults.log" to your next reply.
Download & Run the tool SetupDiag Open the website SetupDiag Download Page Click the Download SetupDiag button. Create a new folder on your Desktop and nove the file SetupDiag.exe to that folder. Right-click the "SetupDiag.exe" and click Run as administrator. When completed, three files are created, "Log.zip," "SetupDiag.exe.config," and "SetupDiagResults.log" in the folder SetupDiag.exe was executed. Attach only the file "SetupDiagResults.log" to your next reply.
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 13, 2022 #36 here it is thanks Attachments SetupDiagResults.log 1.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 13, 2022 #37 Do you have multiple user profiles on this Windows 7 machine ?
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 13, 2022 #38 just the one plus the admin one
D Driedeker Contributor Joined Aug 27, 2019 Posts 67 Nov 13, 2022 #39 my user list Attachments users.PNG 73.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Nov 14, 2022 #40 my user list Click to expand... Ok. Looks normal. Step 1: Uninstall following programs: - Everything by Avast. - CCleaner - Glary Utilities 5 - Spybot Search & Destroy 2 Step 2: Restart the machine. Try to upgrade again and report the result.
my user list Click to expand... Ok. Looks normal. Step 1: Uninstall following programs: - Everything by Avast. - CCleaner - Glary Utilities 5 - Spybot Search & Destroy 2 Step 2: Restart the machine. Try to upgrade again and report the result.