[SOLVED] Updates KB4534310 & KB4539601: Error 80073712. Windows 7 Pro x64 (version 6.1, build: 7601, Service Pack 1)

M

maretov

Member
Joined
Sep 7, 2023
Posts
9
Hi! Please help me with my problem. I have Windows 7 Pro x64 (version 6.1, build: 7601, Service Pack 1) installed. When trying to install updates KB4534310 & KB4539601, error 80073712 appears.

I ran the command "sfc /scannow". This command found errors, but was unable to recover them.

Then I ran the command "dism /online /cleanup-image /scanhealth". This didn't help either.

Then I found your site and tried to fix the problem using SFCFix.exe. This also did not help and I began to follow the instructions from this page Windows Update Forum Posting Instructions

I went through three steps, but even after that the problem did not disappear. True, I didn’t know which SURT file I needed to download. indicated in the screenshot which one I downloaded.

I am attaching this screenshot, CBS.zip and ComponentsScanner.txt
 

Attachments

Hello and welcome,

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 

Attachments

Step 1:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-09-11 09:36:21.131
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Dacha\Desktop\SFCFix.zip [0]


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PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 14 datablocks.
Finish time: 2023-09-11 09:36:30.350
Script hash: MJSU6QZrXc6QrayD4CYQVLHZtXhxtE7ZyurIH/gywFQ=
----------------------EOF-----------------------

Step 2:
COMPONENTS.zip
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
  1. Download SURT for your system. (Windows 7 SP1 x64)
  2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
  3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
  4. Attach this log to your next reply.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
 

Attachments

Step 1:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-09-12 11:32:08.338
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Dacha\Desktop\SFCFix.zip [0]




PowerCopy::
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PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 15 datablocks.
Finish time: 2023-09-12 11:32:09.023
Script hash: fc2yYxIBkx84AunpY5gi0zmyEeryWuP85coQI9DCLvs=
----------------------EOF-----------------------
 

Attachments

Great. The CheckSur log is clean.

Try to install KB4534310 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
Thank you very much for your help! Everything installed without errors, including subsequent updates.
You are best!
 
There are no problems with updates now. But I decided to check the system with the sfc program (sfc /scannow). She wrote that there are mistakes that she cannot correct. The dism program (dism /online /cleanup-image /scanhealth) creates a checksur.log file, but there are no errors there.
Can you help with this problem? Do I need to create a new topic for this?
 
No.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the computer.
Run the command SFC /SCANNOW in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-09-15 09:15:48.302
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Dacha\Desktop\SFCFix.zip [0]

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Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.23403_ru-ru_b5b1b8d6476c5ad5\system.deployment.resources.dll
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.23403_ru-ru_b5b1b8d6476c5ad5\system.deployment.resources.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.1.7601.23403_none_bf20999349dbd678\wmalfxgfxdsp.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.1.7601.23403_none_bf20999349dbd678\wmalfxgfxdsp.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_prnep00f.inf_31bf3856ad364e35_6.1.7600.16385_none_af51b1b22d163b79\Amd64\EP0NOE09.DLL
Successfully restored permissions on C:\Windows\winsxs\amd64_prnep00f.inf_31bf3856ad364e35_6.1.7600.16385_none_af51b1b22d163b79\Amd64\EP0NOE09.DLL
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx-data_perf_ini_b03f5f7f11d50a3a_6.1.7600.16385_none_4ec86b7dcdcbb974\_dataperfcounters_shared12_neutral.ini
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx-data_perf_ini_b03f5f7f11d50a3a_6.1.7600.16385_none_4ec86b7dcdcbb974\_dataperfcounters_shared12_neutral.ini
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-wlanpref_31bf3856ad364e35_6.1.7601.17514_none_97b3a79825a15d40\wlanpref.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-wlanpref_31bf3856ad364e35_6.1.7601.17514_none_97b3a79825a15d40\wlanpref.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.23403_ru-ru_ab5d0e84130b98da\system.deployment.resources.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.23403_ru-ru_ab5d0e84130b98da\system.deployment.resources.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-ddores_31bf3856ad364e35_6.1.7600.16385_none_7abace20583d89b4\DDORes.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-ddores_31bf3856ad364e35_6.1.7600.16385_none_7abace20583d89b4\DDORes.dll
PowerCopy:: directive completed successfully.

Reboot:: directive completed successfully.

PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.

PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.23403_ru-ru_087e299aa9f61596\system.deployment.resources.dll
Successfully restored permissions on C:\Windows\winsxs\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.23403_ru-ru_087e299aa9f61596\system.deployment.resources.dll
PostRebootRestorePermissions:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 24 datablocks.
Finish time: 2023-09-15 09:17:36.442
----------------------EOF-----------------------


Once again thank you very much for your help. After applying your instructions, all errors disappeared. After scanning the system with the sfc program, errors were found and corrected. After rescanning, no errors were found.
 
Great.
Try to install KB4534310 again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
Great. Thread is marked as solved.

Take care.
 
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