[SOLVED] Updates failing with 0x800703f1, SFC/DISM clean, configuration registry is corrupt.

dracoling

dracoling

Member
Joined
Oct 26, 2019
Posts
15
Been having problems with Windows Updates for a little while now, but things have broken down pretty significantly overnight as I tried to do an NVIDIA driver update and the uninstall appears to have worked but it won't install the new driver due to a "Configuration registry is corrupt" error. Also system logs show GamingServices service repeatedly in error status with termination cause listed as same reason.

I first attempted SFC and DISM repairs, no errors were shown, I then used the Tweaking.com repair tool to attempt to Repair Windows Update. I've had no luck there either.

I'm hoping at this point that you can help me. Thanks in advance for your research and work on this topic.

Microsoft Windows [Version 10.0.18362.356]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.356

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-26 12:33:06.954
Microsoft Windows 10 Build 18362 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-10-26 12:43:21.618
----------------------EOF-----------------------
Linked due to size: https://drive.google.com/open?id=1vvYLNVxselLViy936nYP-OHdWHGAP8WG
 
Please do the following:

Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Reboot and retry updating nVidia again.
 

Attachments

The NVidia display drivers are now installed correctly, thank you SO much.

It appears that Windows Updates are still having errors, after a 4 reboot attempt to install updates (unprompted) I was presented with failure installing the following updates:
2019-10 Cumulative Update KB4517389 - Failed with Error 0x80070003
2019-10 Cumulative Update KB4522355 - Failed with Error 0x800703f1
 
Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
During install process the progress moved smoothly to approximately 20% where it sat for a few minutes and then jumped suddenly to 74%, progress continued until approxmately 87% and then a reboot was requested. The Process Monitor log was created from immediately prior to starting the update and closed just before the reboot was initiated.

System was rebooted via Start menu after prompted to restart. System shut down to blue screen saying "Installing updates", progress went to 7% and then system was restarted. Next screen said it was unable to install and was removing updates, system restarted without interaction. Again system said it was removing updates, restarted again without interaction. After this was presented with login screen and able to make this post.

No other error/fail is shown until after reboot.

Note: I was forced to compress the Logfile.PML as the original file was over 11Gb and I was unable to upload it to any of the recommended sharing services. You'll find Logfile.7z at the following location, it can be uncompressed using the 7-Zip tools from 7-Zip
Logfile.7z
 

Attachments

Please do the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows10.0-KB4522355-x64_PSFX.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4522355-x64_PSFX.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4522355-x64_PSFX.cab\Windows10.0-KB4522355-x64_PSFX.cab

Let me know if successful and attach CBS.log if it fails.

Thank you.
 
Failed with following errors:
Microsoft Windows [Version 10.0.18362.356]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4522355-x64_PSFX.cab

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.356

An error occurred trying to open - C:\Users\dracoling\desktop\Windows10.0-KB4522355-x64_PSFX.cab Error: 0x80070002
An error occurred trying to open - C:\Users\dracoling\desktop\Windows10.0-KB4522355-x64_PSFX.cab Error: 0x80070002

Error: 2

An error occurred trying to open - C:\Users\dracoling\desktop\Windows10.0-KB4522355-x64_PSFX.cab Error: 0x80070002

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Attaching CBS.log and C:\WINDOWS\Logs\DISM\dism.log
 

Attachments

The current user "dracoling" was created as a brand new local user with Administrator permissions at the beginning of this process (just before making my first post), but if you think it will help I will create another account.
 
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