Updates Failed: KB3139923/KB3149090

S

sytharin

Member
Joined
Apr 18, 2016
Posts
6
Thank you for the help!

OS: Win7 Enterprise SP1 x64

KB3139923 Failed with error 80010108
KB3149090 Failed with error 8007054F

SFCFix Logs
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-18 13:12:01.017
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2016-04-18 13:14:36.108
----------------------EOF-----------------------
Click to expand...

Link to CBS export here:
CBS_Sytharin_2:love:416

Link to WindowsUpdate logs here:
WindowsUpdate
 
Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hello sytharin and :welcome: to Sysnative :wave:!


We will be running SURT to get some info about the issue


System Update Readiness Tool (SURT)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log


-CKing
 
Hello sytharin!

We will be doing a fix:

[COLOR=9000]SFCFix Fix[/COLOR]
This fix is very specific for sytharin's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix (by niemiro) and move the executable on your Desktop. If you have kept SFCFix from previous fixes, use that instead.
Download the attached View attachment SFCFixScript.txt and move the archive to your Desktop
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it
1p8eDnI.gif
SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Run the SURT msi installer again and post the new C:\Windows\Logs\CBS\CheckSUR.log

-CKing
 
Here is the SFCFix.txt
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-02 06:28:51.931
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Sytharin\Downloads\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~11.2.9600.16428.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~11.2.9600.16428.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~11.2.9600.16428.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~11.2.9600.16428.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2016-05-02 06:28:52.504
Script hash: 5FUrIseuw5Oh34ZpMaashFEeAVINW0Ptpq2DclYxf3g=
----------------------EOF-----------------------
Click to expand...

and the CheckSUR.log
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-02 06:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 951
No errors detected
Click to expand...
 
Apologies for the long wait, I no longer see KB3139923 on the request list to install, but KB3149090 is still failing with error code 8007054F
 
Here is the new CheckSUR.log contents
Code: 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-18 06:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1037
 No errors detected
 
Hello sytharin!

Thanks for running SURT. It did not find any errors, so we will use SFC

SFC Scan
1. Click on :startorb: and type cmd. When Command Prompt appears, right-click on it, and click Run as Administrator
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Code: 
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
Code: 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

-CKing
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top