[SOLVED] Updates fail

DebbyL · Oct 21, 2023

The latest updates have tried to install every night when I shut down. I've tried update and shut down, and update and restart. Both fail and it uninstalls again.

Windows 10; 64 bit

Thanks!
Debby

Maxstar · Oct 25, 2023

Hi and welcome to Sysnative,

Did you forcibly removed Microsoft Edge from Windows 10 with a specific tweaking tool?

DebbyL · Oct 25, 2023

Um, yes I removed it with Ccleaner. Is that what is causing the problems?

Maxstar · Oct 25, 2023

Rich (BB code):

2023-10-20 21:42:48, Error                 CSI    0000277a@2023/10/21:04:42:48.786 (F) onecore\base\wcp\plugins\edgeai\dll\edgemanager.cpp(1391): Error HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) originated in function Windows::WCP::EdgeInstallerAI::CEdgeManager::InstallEdge expression: hrErrorCode
[gle=0x80004005]

Hi,

Yes this is the cause as it seems, so please reinstall Microsoft Edge from here: Microsoft Edge downloaden

Then restart the system and attempt to update again, if it fails attach an new copy of the CBS logs.

DebbyL · Oct 25, 2023

Thank you so much! I will do that & let you know how it goes later.

Maxstar · Oct 25, 2023

Great, please let me know the result...

DebbyL · Oct 25, 2023

Well, I'm still getting an error at Windows update. (0x800f020b)

I will be taking it to work and will be able to follow any more suggestions from there (in 45-60 minutes).

DebbyL · Oct 25, 2023

Hi,
Would it matter that I chose not to let all the features of Microsoft Edge take over? I find it so invasive, but if I have to let it take over, I guess I should.
Please advise.
Thanks,
Debby

DebbyL · Oct 25, 2023

New components & CBS zip

Maxstar · Oct 26, 2023

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

DebbyL · Oct 26, 2023

Thank you.

Maxstar · Oct 26, 2023

Rich (BB code):

Error: (10/25/2023 05:18:42 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200b: Canon - Printer - 2.70.2.12.

Canon MG2500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2500_series) (Version: 1.02 - Canon Inc.)

Hi,

Are you still using a Canon printer (Canon MG2500). If so please update the current driver to (version 1.03 - 31 juli 2023) which you can download here: https://www.canon.nl/support/consum...2550.html?type=drivers&os=Windows 10 (64-bit)

Aftwerards run Windows Update again to see if it still reports the 0x8024200b error.

DebbyL · Oct 26, 2023

Thank you! I removed cannon & now I'm up to date!
Bless you!

Maxstar · Oct 26, 2023

Hi,

Great, glad I could help to resolve this issue.

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[SOLVED] Updates fail

DebbyL

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

DebbyL

Active member

Maxstar

Windows Update Moderator, Security Analyst

DebbyL

Active member

Maxstar

Windows Update Moderator, Security Analyst

DebbyL

Active member

DebbyL

Active member

DebbyL

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

DebbyL

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

DebbyL

Active member

Maxstar

Windows Update Moderator, Security Analyst